Customer Service Agent

Overview As a Customer Service Agent at Beloform, you will be the first point of contact for our clients, providing exceptional support and ensuring a seamless customer experience. You will play a key role in maintaining our high standards of service and contributing to the continued success of our team.

Responsibilities

Respond promptly and professionally to customer inquiries via phone and email

Assist clients with product or service questions, resolving issues efficiently

Maintain accurate records of interactions and follow up when necessary

Collaborate with internal teams to provide solutions and enhance customer satisfaction

Uphold Beloform’s standards of service and professionalism in every interaction

Qualifications

Strong communication and interpersonal skills

Ability to problem-solve and think critically under pressure

Detail-oriented with excellent organizational skills

Team player with a positive and professional attitude

Proficiency in basic computer applications

Additional Information

Competitive salary with growth opportunities

Supportive and professional work environment

Training and development to enhance your skills

Opportunities for career advancement within Beloform

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Architecture and Planning

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