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Spectrum Staffing Services/HRStaffers Inc.

Customer Service Representative

Spectrum Staffing Services/HRStaffers Inc., Park Forest, Illinois, United States, 60466

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Spectrum Staffing Services/HRStaffers Inc. provided pay range This range is provided by Spectrum Staffing Services/HRStaffers Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $17.00/yr - $20.00/yr

SUMMARY Seeking a detail-oriented Customer Service Representative to support the sales and production process for a growing manufacturing company. This role plays a key part in ensuring customer requirements are accurately translated into production specifications. The position works closely with sales, operations, prepress, and external clients to manage accounts and support new business opportunities.

RESPONSIBILITIES

Demonstrate a foundational understanding of printing processes, materials, and production tools

Enter and manage incoming orders, quotes, and proofs via multiple communication channels

Monitor orders through the full production workflow and proactively manage updates

Coordinate the preparation and processing of electronic artwork for production

Provide product and application knowledge to customers and prospects

Address technical inquiries and assist in identifying solutions

Manage assigned customer accounts with organized documentation and notes

Collaborate with internal teams including manufacturing and prepress to ensure timely processing

Support sales in developing and maintaining strong customer relationships

Use ERP and job tracking systems to enter and manage work orders

Follow company standards, procedures, and safety guidelines

QUALIFICATIONS

Highly organized and detail-focused

Capable of managing multiple priorities in a fast-paced environment

Strong interpersonal and professional communication skills

Consistent attendance and punctuality required

Proficient in Microsoft Office and Google Workspace tools

WHAT’S IN IT FOR ME

Temp-to-hire opportunity with long-term potential

Work for a stable, growing company that values its employees

Collaborative team environment with opportunities to learn and grow

Competitive hourly pay based on experience Standard Monday–Friday daytime hours – work/life balance supported

COMPENSATION $17-$20/hr

BENEFITS

Medical insurance

Vision insurance

401(k)

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