United Dental Corporation
Patient Care Coordinator
Base pay range: $40,000.00/yr – $65,000.00/yr
Hourly rate: $20–$25/Hour DOE | Full-Time | High‑Performance Front Office Role
Location: National Dental – An Established Dental Practice – Manhattan, NY (Upper East Side)
Do you thrive on making great first impressions while also driving results? Our long‑standing, modern dental practice in the heart of Manhattan is looking for a treatment coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully. If you're a people‑first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You'll Love This Role
$25 per hour +/‑, based on experience
Full‑time schedule: 5 days/week, no weekends
Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
401(k) with up to 4% match
Employee Assistance Program for you and your family
Voluntary benefits: pet insurance, identity theft protection, and more
Safe, PPE‑protected, CDC‑compliant environment
Continuing education opportunities
What You’ll Do
Deliver top‑tier patient service at every touchpoint, from check‑in to checkout
At check‑in:
Welcome patients warmly and create a positive start to their visit
Reappoint for their next recare before they leave
Collect over‑the‑counter balances with confidence
Verify and update personal and insurance details
At checkout:
Present treatment plans and associated fees clearly
Convert treatment recommendations into scheduled appointments
Provide after‑visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records
Requirements
Minimum of 3 years dental front office experience (collections and scheduling experience required)
Strong skills with scheduling software and Microsoft Office
Experience with dental software systems preferred
Associate’s degree in business or office administration a plus
Solid communication skills and a professional, friendly demeanor
Highly organized, detail‑oriented, and committed to both patient satisfaction and office performance
Benefits
Full‑time opportunity, five days a week
Seniority level: Associate
Employment type: Full‑time
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Hourly rate: $20–$25/Hour DOE | Full-Time | High‑Performance Front Office Role
Location: National Dental – An Established Dental Practice – Manhattan, NY (Upper East Side)
Do you thrive on making great first impressions while also driving results? Our long‑standing, modern dental practice in the heart of Manhattan is looking for a treatment coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully. If you're a people‑first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You'll Love This Role
$25 per hour +/‑, based on experience
Full‑time schedule: 5 days/week, no weekends
Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
401(k) with up to 4% match
Employee Assistance Program for you and your family
Voluntary benefits: pet insurance, identity theft protection, and more
Safe, PPE‑protected, CDC‑compliant environment
Continuing education opportunities
What You’ll Do
Deliver top‑tier patient service at every touchpoint, from check‑in to checkout
At check‑in:
Welcome patients warmly and create a positive start to their visit
Reappoint for their next recare before they leave
Collect over‑the‑counter balances with confidence
Verify and update personal and insurance details
At checkout:
Present treatment plans and associated fees clearly
Convert treatment recommendations into scheduled appointments
Provide after‑visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records
Requirements
Minimum of 3 years dental front office experience (collections and scheduling experience required)
Strong skills with scheduling software and Microsoft Office
Experience with dental software systems preferred
Associate’s degree in business or office administration a plus
Solid communication skills and a professional, friendly demeanor
Highly organized, detail‑oriented, and committed to both patient satisfaction and office performance
Benefits
Full‑time opportunity, five days a week
Seniority level: Associate
Employment type: Full‑time
#J-18808-Ljbffr