RADcube
South Bend, United States | Posted on 12/30/2025
Job Title: Career Coach/Case Manager Location: St Joseph County, South Bend, Indiana 46628
Responsibilities
Manages a caseload of participants and provideswork readinesscounseling and mentoring
Assesses participant competencies, work history, educational attainment,skillsand abilities;identifieschallenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks andmaintainsemployment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning withreferraland continuing through retention and advancement efforts
Prepares, organizes, andmaintainsaccurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job‑specific information; provide case management to customers at theappropriate level
Qualifications
Associate’sdegreefrom an accredited university or college,or12months ofrelated work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years’experience in workforce development or related programs preferred
Travel requirements: Frequent Local Travel
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Job Title: Career Coach/Case Manager Location: St Joseph County, South Bend, Indiana 46628
Responsibilities
Manages a caseload of participants and provideswork readinesscounseling and mentoring
Assesses participant competencies, work history, educational attainment,skillsand abilities;identifieschallenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks andmaintainsemployment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning withreferraland continuing through retention and advancement efforts
Prepares, organizes, andmaintainsaccurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job‑specific information; provide case management to customers at theappropriate level
Qualifications
Associate’sdegreefrom an accredited university or college,or12months ofrelated work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years’experience in workforce development or related programs preferred
Travel requirements: Frequent Local Travel
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