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Texas Health and Human Services

CFO Business Operations Specialist

Texas Health and Human Services, Austin, Texas, us, 78716

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Job Title : Management Analyst III Functional Title : CFO Business Operations Specialist

Agency : Health & Human Services Commission (HHSC) Department : HHSC CFO Posting Number : 11138 Closing Date : 05/11/2026 Posting Audience : Internal and External Salary Group : TEXAS-B-23 Salary Range : $5,200.00 - $8,304.83 per month Pay Frequency : Monthly Shift : Day Telework : Eligible Travel : Up to 5% Regular/Temporary : Regular Full Time/Part Time : Full time FLSA Exempt/Non-Exempt : Nonexempt

Location : Austin, TX 78751 4601 W GUADECULE ST, AUSTIN, TX 78751

Brief Job Description The Management Analyst III manages a dynamic, fast‑paced mailbox for the Chief Financial Officer (CFO) area, ensuring timely processing of all incoming assignments and maintaining electronic filing systems. The position provides guidance and technical support to CFO staff, prepares internal and external documents for executive review, and collaborates closely with CFO departments. It also supports legislative coordination, cabinet functions, and other assigned division duties while ensuring compliance with program policies and rules.

Essential Job Functions (EJF) EJF 1: Executive Correspondence for Review and Decision‑Making [75%]

Monitors and operates a centralized mailbox to review and process correspondence and assignments from various CFO departments.

Performs advanced editing of documentation for executive approval in accordance with the HHS Executive Writing Reference Guide.

Tracks, reviews, and distributes assignments based on nature and timelines; routes documents for executive review.

Maintains effective electronic filing systems and tracking tools.

Serves as liaison between the CFO division, the Executive Commissioner’s office, and other HHSC chief areas.

Creates and maintains Microsoft SharePoint filing systems and sites for the division.

Provides guidance, direction, problem solving, and technical assistance to CFO division staff on correspondence matters.

Prepares and tracks various documents, drafts, reviews, and edits for executive, stakeholder, and legislative correspondence and reports.

Ensures document compliance with policies and conducts quality assurance and editing checks.

EJF 2: Special Projects and Continuous Improvement [15%]

Develops and maintains measurement and tracking tools to report program progress.

Researches, analyzes, and evaluates complex issues and initiatives.

Analyzes data, evaluates business and management practices, and provides recommendations.

Reviews and updates policies and procedures regularly.

Leads efforts to raise awareness and promote resource usage.

Maintains filing systems and conducts periodic reviews.

Coordinates division responses to information requests.

Participates in agency‑wide meetings and initiatives to represent the CFO division.

EJF 3: Legislative Coordination [10%]

Assists in legislative coordination work for the CFO division; may liaison with Government and Stakeholder Relations.

Provides guidance on legislative policy and procedures.

Tracks, reviews, routes, and distributes legislative reports according to timeframes.

Reviews and coordinates updates to the Legislative Reports Tracking System.

Assists the CFO Legislative Coordinator with implementation plans and dashboards.

Facilitates bill reading, analysis, and cost estimation in the Legislative Tracking System.

Coordinates with GSR and CFO staff on legislative training.

Communicates legislative session information to CFO staff.

Attends mandatory meetings and training for legislative coordinators as needed.

Performs other duties as assigned.

Knowledge, Skills and Abilities (KSAs)

HHSC Office of the Executive Commissioner policies and procedures, HHS Executive Writing Reference Guide, and Associated Press style.

Archibus space management system administration.

Legislative Tracking System (LTS) lead.

Legislative Reports Tracking System (LRTS) lead.

Advanced Microsoft Word – use of HHS accessible templates, styles, page breaks, and media embedding.

Microsoft Excel – basic to intermediate (footers, headers, sorting, filtering, conditional formatting).

Microsoft SharePoint administration – site creation, permissions, libraries.

Office management, business administration, and operations principles.

Process improvement and quality assurance systems.

Health and human services programs, policies, and procedures.

Texas legislative process.

HHS Connection website knowledge (preferred).

Skills

Expert Microsoft Word editing and formatting.

Strong analytical, organizational, and communication skills.

Critical thinking and solution implementation.

Data visualization and summary creation using Excel, Tableau, or similar.

Interpersonal relationships and teamwork.

Clear verbal and written communication.

Microsoft Office Suite proficiency (Word, Excel, PowerPoint, Outlook, SharePoint, Visio).

Abilities

Collaborate professionally and diplomatically.

Exercise initiative, discretion, and good judgment.

Work under limited supervision; manage priorities, meet deadlines, and adapt to changes.

Implement solutions with minimal supervision.

Manage projects effectively and deliver quality work on time.

Maintain accurate and organized documentation.

Initial Screening Criteria

Minimum 2 years of advanced MS Word editing, composition, and formatting in the past 5 years.

Minimum 2 years of MS Excel experience in the past 5 years.

Minimum 2 years of MS SharePoint administration and site creation/maintenance, preferred.

Advanced knowledge of HHS Executive Writing Reference Guide and AP style, preferred.

Minimum 5 years of relevant work experience, with 2 years with senior/executive leadership, preferred.

Experience with HHS programs, policies, and procedures, preferred.

Bachelor’s degree preferred; education may substitute for experience on a year‑for‑year basis.

Additional Information Flexibility in scheduled hours may be required, such as beyond 8 a.m.–5 p.m. or more than 40 hours per week, during peak periods or the Texas legislature session. Reports to the Austin state office in person twice per week, subject to change at HHSC leadership discretion.

Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupations that relate to the initial selection criteria are encouraged to apply. For additional information, see the Texas State Auditor’s Job Descriptions and Military Crosswalk Guide.

ADA Accommodations HHSC and DSHS agencies provide reasonable accommodation during hiring and selection for qualified individuals with a disability. Contact the HHS Employee Service Center at 1‑888‑894‑4747 for assistance.

Pre‑Employment Checks and Work Eligibility Selected applicants may need to pass background and other due diligence checks. HHSC uses E‑Verify and requires I‑9 documentation on the first day of work.

Telework Disclaimer This position may be eligible for telework in accordance with state and agency telework policies and the supervisor’s discretion.

Nearest Major Market Austin

Seniority Level Entry level

Employment Type Full‑time

Job Function Finance and Sales

Industries Government Administration

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