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Agent Hannah

Customer Relations Representative - State Farm Agent Team Member

Agent Hannah, Olympia, Washington, United States

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Customer Relations Representative - State Farm Agent Team Member Full Time in Mt. Washington - KY

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401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off License reimbursement Competitive salary Flexible schedule Training & development

ABOUT OUR AGENCY

We have been proudly serving the community for 9 years and currently have a team of 10. I began my career with State Farm as a team member and spent six years in that role before opening my own agency. I’m a graduate of University of Kentucky, married, and a proud parent to a two‑year‑old son. Our agency is family‑oriented and close‑knit — many of our team members have been with us for years. We value teamwork, celebrate milestones, and foster an environment where people support one another. We offer perks like half‑day Fridays once a month for full‑time employees and a casual, flexible work environment. We set high goals, work hard, and make sure to have fun along the way. I’m happy to train individuals new to the industry as long as they bring a strong work ethic and a positive attitude. If you’re looking for a team that values connection, growth, and long‑term success, this could be the right place for you.

ROLE DESCRIPTION

As a Customer Relations Representative – State Farm Agent Team Member with Hannah Hoskins – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Bilingual Spanish preferred.

Compensation $40,000.00 - $60,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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