IT Help Desk Technician - Tier 1 (Remote/Onsite)

A leading IT services provider seeks a Service Desk Tier 1 technician responsible for responding to customer IT incidents and requests. The role requires answering calls, diagnosing and resolving issues, and documenting interactions using a ticketing system. Candidates should have a CompTia A+ certification and at least two years of experience in IT support, with a strong understanding of hardware and software troubleshooting in a Microsoft environment. This position is an integral part of our IT service team. #J-18808-Ljbffr