Remote Problem Management Coordinator

A leading consulting firm in Brentwood, TN, seeks a Problem Coordinator to lead the Problem Management process. You will oversee problem tickets, facilitate root cause analysis (RCA), and collaborate with IT teams to implement permanent fixes. The ideal candidate has 1-2 years of experience in problem management, strong analytical skills, and familiarity with ITIL practices. This role offers a chance to significantly improve service reliability and contribute to a diverse and inclusive work environment. #J-18808-Ljbffr