City of Houston
Billing & Customer Support Specialist I
City of Houston, Houston, Texas, United States, 77246
A municipal organization in Houston is hiring for a Customer Service Representative I to assist customers with utility billing inquiries. The ideal candidate should have a high school diploma or GED and six months of customer service experience. Responsibilities include resolving customer complaints, providing program information, and assisting with account inquiries. Candidates will be preferred if they have experience in Call Center or Collections roles, alongside analytical and critical thinking skills. This role operates Monday to Friday from 7 am to 4 pm.
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