Lead Major Incident & Problem Manager (Remote)

A community-focused financial institution in Winter Haven seeks a Major Incident Manager. This role involves managing IT major incidents, leading cross-functional teams, and ensuring effective communication and resolution of service interruptions. Candidates need at least 5 years of incident management experience and a bachelor's degree in an IT-related field. Strong knowledge of ITIL and financial services is essential. This position offers a chance to contribute to a growing organization that values team success and relationships. #J-18808-Ljbffr