Senior ITSM Problem & Major Incident Leader

A leading insurance and investment firm is seeking a seasoned Senior ITSM Problem/Major Incident Manager to join their dynamic IT Service Management team. This pivotal role involves spearheading root cause analysis, resolving IT incidents, and preventing recurring issues while ensuring effective management of incidents across their IT landscape. The ideal candidate has over 5 years of experience in IT Service Management, excellent communication skills, and proven abilities to lead cross-functional teams. This position offers a hybrid work arrangement and competitive benefits. #J-18808-Ljbffr