Food & Beverage Supervisor | Burdick's

**Job Description**# Top Reasons to Work With GHG* You’ll have the opportunity to work with a passionate team with a high focus on guest satisfaction* You will develop and grow your skills into an exciting career of hospitality# What You’ll Be Doing*May include, but not limited to:** Follow all Greenleaf Hospitality Group policies and procedures* Prioritize and organize work assignments and be able to delegate* Direct performance of assigned staff and follow up with corrections where needed* Motivate staff* Ascertain staff to form cohesive team* Ability to clearly think, analyze and resolve problems, while exercising good judgment* Accuracy to details* Endure abundant physical movements in carrying out job duties* Exert physical effort in transporting and placement of tables, chairs, staging, dance floor, podiums and other banquet / meeting room equipment* Ensure security of storage and access to hotel property* Work without direct supervision* Knowledge of daily scheduled group functions, times, locations and amount of people* Knowledge of location of all hotel function space and names of rooms* Knowledge of all styles of meeting and banquet room settings* Knowledge of proper cleaning techniques, requirements and proper chemical handling* Knowledge of all styles of room set ups, standard equipment and proper handling of such* Communicate effectively with guests, management and coworkers to their understanding* Speak, read, and write English precisely and clearly* Strong presence on the floor* Resolve any guest issues that may occur, leaving the guest with a positive experience* Ensure that all associated are being productive and providing personalized guest experience* Create brand loyalty through the guest service experience and product value* Responsible for a smooth, positive flow of the business with regards to both internal and external guests* Build an engaged culture through recognition of individual talents and contributions* Train and job coach front staff* Continuous improvement of employee engagement to ensure retention* Hold associated accountable to standards, communicate to manager if situations arise that may require counseling and participate in counseling* Confidence and willing to take charge of any situation, including opening and closing, scheduling, and answering questions* Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group* Hold effective team huddle. Go over any special instructions and/or changes needed for the shift* Staff schedule and labor expense control* Connect with teammates personally to build positive and trusting relationships Maintain a clean restaurant* Communicate effectively and in a timely manner* Be available to all associates to answer questions, guide, and support them# What You Need for this Position* Able to stand for long periods of time, up to 8 hours or more* Able to stoop and bend* Able to lift up to 40 pounds from time to time* Able to safely work with potentially dangerous chemicals and equipment* Able to comply with safety and health code standards* Able to handle responsibilities that require repetitive motion tasks# What’s in it for You* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* 10% Discount on GHG outlets* Shift meal provided per day* Discounted hotel rates at Choice Hotels worldwide* Parental Leave Program (Full-Time Option)* 401K with 100% match up to 3% (Full-Time option)* Medical/Dental/Vision

(Full-Time option) #J-18808-Ljbffr