Patient Experience & Service Excellence Lead

A prominent healthcare provider in Allegheny County is seeking a Service Excellence Officer responsible for managing patient complaints, grievances, and advocacy. The role involves collaborating with various teams for resolution, conducting investigations, and facilitating the Patient Family Advisory Council. Candidates should have at least one year of relevant experience and a Bachelor's Degree in a related field. Strong customer service and communication skills are essential for this position. #J-18808-Ljbffr