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Memorial Physician Practices

Specialist, Insurance

Memorial Physician Practices, Las Cruces, New Mexico, United States, 88005

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Memorial Medical Center Job Title: Insurance Specialist Job Type: Full Time

Reports to: Patient Access Supervisor FLSA: Non-exempt

Your experience matters Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

How you’ll contribute The Insurance Specialist is responsible for the verification/documentation of insurance benefits, securing pre‑certification/referral numbers and estimating/collecting patient liabilities on all outpatient scheduled procedures.

Essential Functions

Ensures that pre‑certifications required by managed care companies for scheduled surgeries and procedures are obtained on a timely basis and documented in advance of appointment

Notifies physician offices and centralized scheduling in the event pre‑cert is not obtained in time for patient appointments

Heavy phone and payer website contact in accordance with payer pre‑cert and verification regulations

Communicates with insurance payers regarding any CPT code discrepancies or changes made due to radiologist discretion

Performs insurance verification, eligibility and pre‑certification for outpatient scheduled procedures.

Maintains current knowledge of outpatient imaging policies and procedures

Verifies the patient has active insurance coverage and obtains insurance benefits utilizing insurance eligibility tools, payer websites and payer phone systems

Communicates with Benefits and Notification Specialist whenever a patient has no verifiable insurance benefits to cover a scheduled procedure

Works closely with physician offices and departments of the hospital when obtaining clinical information, providing them with necessary information or forwarding relevant documents to them.

Creates and explains patient liability estimate for all scheduled and add‑on procedures

Contacts patient or physician offices when insurance information invalid or termed for all scheduled procedures

Provides registration functions, as needed

Nonessential Functions

Perform other duties as assigned

Minimum Qualifications Education:

High school diploma or equivalent is required.

Two years of college or medical office specialist education – Preferred

Skills & Experience

One year experience with obtaining and verifying pre‑certifications with various insurance companies Required.

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Must be able to work in a stressful environment and take appropriate action.

Must be able to function appropriately in a multi‑task setting.

Working knowledge of managed care and third‑party payors

Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.

Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.

Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well‑being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development : Ongoing learning and career advancement opportunities.

More about Memorial Medical Center Memorial Medical Center is a 199‑bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

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