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Randalls

Center Store Ops Specialist

Randalls, Phoenix, Arizona, United States, 85003

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Locations

20227 N 27TH AVE, PHOENIX, AZ, 85027, US

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Job Description JOB DESCRIPTION

JOB TITLE: Operations Sales Specialist (Department) PHYSICAL LOCATION: Division Offices

DEPARTMENT: Division Operations

REPORTS TO: District Manager

FLSA: Exempt

Purpose:

Monitors, enforces, and supports execution of the division merchandising plan for their department in assigned stores.

Responsibilities

Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets.

Works with and counsels department Managers and Store Directors in all aspects of product merchandising and customer service.

Visits stores and evaluates overall department presentation, cleanliness and compliance to company policy and procedures.

Develops and maintains training programs that will ensure the availability of qualified associates to fill respective department positions in the company.

Participates in departmental and divisional sales meetings.

Oversees shrink, food safety and sanitation, departmental sales, labor and gross profit reporting from assigned stores.

Implements new merchandising programs and strategies and makes sure department staff is properly trained.

Monitors competitor activities.

Assists in opening new and remodeled stores.

Provides merchandising input back to Division Sales Managers and Assistant Sales Managers.

Quantitative/Scope Measurement and Accountabilities

Measurers: Store level performance through department sales, gross profit and labor percent.

Executes plans measured through store visits, reviewing results of plans, and observing store department conditions.

Determines success of training programs by reviewing and assessing evaluations.

Knowledge, Skills, & Abilities

Bachelor's degree in business or related field and/or previous experience in merchandising of assigned product area and retail sales experience preferred.

Must possess previous Department Manager and Store Director experience.

Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone.

Possess a marketing orientation, good analytical and problem‑solving abilities.

Possess math skills to complete straightforward analysis.

Possess strong leadership skills with the ability to lead and motivate others without directly supervising.

Working Conditions and Physical Demands

Most work is performed in a temperature‑controlled environment.

Incumbent may sit for long periods of time at desk or computer terminal.

Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.

Store visits involve regular standing, walking, climbing stairs and movement in and around machinery and hazardous equipment, as well as backstage receiving and production areas.

Stooping, bending, twisting, and reaching may be required in completion of job duties.

Position may require some travel (up to 75%), including occasional weekend travel.

Workday is fast paced and stressful.

Supervisory and Managerial

Provides work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies.

Trains department managers basics of the business and managing their department.

Provides input to Store Director on Store Department Manager evaluation.

All employees must comply with Company policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

Pay Transparency Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on‑going basis.

*For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7‑9 days annually.

Job Info

Job Identification 666663

Job Category Retail, Store Ops

Posting Date 12/30/2025, 09:16 PM

Locations 20227 N 27TH AVE, PHOENIX, AZ, 85027, US

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