Onco360 Oncology Pharmacy is hiring: Office Support Assistant in Louisville

Office Support Assistant Onco360 has an immediate need for an Office Support Assistant. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Hours: 10‑6:30 pm EST, Monday‑Friday. A career with us is more than just a job. It’s an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission – to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. Benefits Starting salary $18/hr and up Medical, Dental, Vision 401(k) with a match Quarterly incentive bonuses Paid Time Off and Paid Holidays Tuition Reimbursement Company‑paid benefits – life insurance; short‑term and long‑term disability Summary The Office Support Assistant will support both the Advocacy and the Billing departments at the corporate office. The office clerk will be responsible for handling all billing statements and any other miscellaneous paperwork that needs to be sent to a patient, including mailing patient/MDO applications for financial assistance. Major Responsibilities Triage phone requests for Billing and/or Funding mailings and fax documents. Log Level 2 requests appropriately for assignment and/or completion by the appropriate team. Assist with daily paperwork needs associated with Financial Hardship Program, Manufacturer Applications, and Patient Billing related documents. Prepare and ship Manufacturer Applications and FHP Applications to Patients via FedEx. Keep records and documents in patient profiles appropriately after sending FedEx applications. Compile, review, and prepare all Refund and Write‑off paperwork for approval and processing. Handle incoming patient paperwork associated with Financial Hardship programs and Manufacturer applications. File and maintain accounting records. Perform other tasks as assigned. Qualifications Education/Learning Experience Required: High School diploma or GED Work Experience Required: 1–2 years in an office/administrative setting Desired: 3+ years Skills/Knowledge Required: Microsoft Excel, Word, Outlook Behavior Competencies Required: Detail oriented; strong written and oral communication skills Desired: Analytical Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industries Pharmaceutical Manufacturing #J-18808-Ljbffr