ITIL & ITSM Service Manager - Lead IT Service Delivery

A Chicago-based real estate company seeks an ITSM and Service Manager to oversee daily IT service delivery and drive the implementation of ITIL practices. You'll lead the Help Desk team, manage vendor relationships, and ensure service level agreements are met. The ideal candidate has 5+ years of IT operations experience and ITIL foundation certification. This role offers a competitive salary ranging from $90,000 to $110,000, along with benefits including PTO and a 401K plan. #J-18808-Ljbffr