TriHealth
Job Overview
This position provides ongoing training and coordination for a team of phlebotomists and processors. This position ensures that specimens are collected accurately and prepared for transport properly. This position interacts with not only phlebotomists but also with other laboratory personnel, physicians, other departments, patients, family members, and other caregivers. This position performs phlebotomy and other specimen collection procedures. This position does not require direct supervision to process specimens.
Job Requirements
High School Diploma or GED Degree with formal phlebotomy training (Required)
1 - 2 years experience in phlebotomy (Required)
Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and lab terminology
Strong communication, leadership, customer service, and data entry skills
Proficiency in difficult and pediatric venipunctures
Must be an organized individual capable of leading, prioritizing, and working independently
Ability to work effectively with employees, patients, and various caregivers
Certified Phlebotomy Technician Certified Phlebotomist Preferred
Driver's License DL NUMBER - Driver License, Valid and in State Required
Job Responsibilities
Ability to Prioritize/Organize/Handle Quantity of Work
Accuracy/Quality/Completeness of Work
Complex Assignments Received/Delegated/Completed
Judgement Skills/Problem Solving Skills
Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed
Working Conditions
Bending - Consistently
Climbing - Frequently
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting Lifting 50+ Lbs. - Rarely
Lifting Pulling - Consistently
Pushing - Frequently
Reaching - Consistently
Reading - Consistently
Sitting - Consistently
Standing - Consistently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone's opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community
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