Trinity Health Of New England
Patient Access / Registration FT nights
Trinity Health Of New England, Springfield, Massachusetts, us, 01119
Position Purpose
The Patient Access Representative is responsible for pre‑registration, registration, and admission functions for Mercy Medical Center Emergency Department.
Responsibilities
Verify insurance requirements
Responsible for upfront collections, co‑pays and high deductibles
Ensure that all entries concerning demographic, financial, and advanced directives are accurate
Collect non‑covered fees
Input data into Meditech system
Complete all phases of the registration process, including additional paperwork, patient bracelet, patient rights, Health Care Proxy info, etc.
Coordinate bed assignment for all patients and maintain death books and release information to funeral homes
Minimum Qualifications
Minimum high school diploma or equivalent; college preferred.
Medical terminology skills.
Relevant medical office, hospital/physician billing, or patient registration experience preferred.
Excellent customer service, verbal communication, and interpersonal skills required.
Position Highlights and Benefits
40 hrs/week on 11 p – 7:30 a overnights, including every other weekend required. Shift and Weekend Differentials will apply.
ORIENTATION IS 2‑3 WEEKS ON DAY SHIFT MON‑FRI 8 a‑4:30 p.
Third week required for new colleagues with less than 1 year hospital patient registration experience.
Great benefits and health insurance coverage – starting Day 1.
Pay Range $17–$24 per hour. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
Ministry/Facility Information Mercy Medical Center is a 182‑bed acute‑care hospital in Springfield, Massachusetts, and is one of the leading providers of health‑care services in Western Massachusetts. Other facilities include Mercy’s Rehabilitation Hospital, a comprehensive hospital‑based rehabilitation center on the campus of Mercy Medical Center, and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Responsibilities
Verify insurance requirements
Responsible for upfront collections, co‑pays and high deductibles
Ensure that all entries concerning demographic, financial, and advanced directives are accurate
Collect non‑covered fees
Input data into Meditech system
Complete all phases of the registration process, including additional paperwork, patient bracelet, patient rights, Health Care Proxy info, etc.
Coordinate bed assignment for all patients and maintain death books and release information to funeral homes
Minimum Qualifications
Minimum high school diploma or equivalent; college preferred.
Medical terminology skills.
Relevant medical office, hospital/physician billing, or patient registration experience preferred.
Excellent customer service, verbal communication, and interpersonal skills required.
Position Highlights and Benefits
40 hrs/week on 11 p – 7:30 a overnights, including every other weekend required. Shift and Weekend Differentials will apply.
ORIENTATION IS 2‑3 WEEKS ON DAY SHIFT MON‑FRI 8 a‑4:30 p.
Third week required for new colleagues with less than 1 year hospital patient registration experience.
Great benefits and health insurance coverage – starting Day 1.
Pay Range $17–$24 per hour. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
Ministry/Facility Information Mercy Medical Center is a 182‑bed acute‑care hospital in Springfield, Massachusetts, and is one of the leading providers of health‑care services in Western Massachusetts. Other facilities include Mercy’s Rehabilitation Hospital, a comprehensive hospital‑based rehabilitation center on the campus of Mercy Medical Center, and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr