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Sun River Health

Full Time - Patient Navigator - The HUB

Sun River Health, New York, New York, us, 10261

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Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable.

We are a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County, and we are seeking a Full‑time Patient Navigator to support our Hub Bronx, NY site.

Patient Navigator Role The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need. This includes care for acute, chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations. The Navigator trains and mentors Patient Representatives and performs other duties as assigned on an as needed basis.

Essential Duties and Responsibilities

Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.

Facilitate patient appointments within different departments of SRH and outside agencies. Follow SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.

Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.

Facilitate patients to appropriate referred agencies, with specific focus on specialty care and public health insurance programs; track progress in eCW and alert providers.

Answer patient questions to clarify provider instructions, procedures and referral needs.

Transmit all necessary clinical information available to specialist for referral; obtain consultant reports; obtain consent for release of information.

Review open referrals for upcoming medical appointments and provide to clinical team.

Minimum Requirements

Minimum Education Requirement: High school diploma or GED.

Minimum Work‑Related Experience: 0‑6 years.

Bilingual Spanish is preferred.

Relation to Mission The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act Applicants and employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.

Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered a detailed description of all the work requirements of the position.

Job type: Full‑time

Pay: $22.00 - $25.00 per hour

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