City of New York
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Associate Real Property Manager
role at
City of New York . The Associate Real Property Manager reports to the Housing Manager and the Housing Specialist Supervisor, and directly oversees a team of Housing Specialists who assist voucher holders in finding suitable units to rent and manage the entire Section 8 process. The position ensures compliance with policies, collaborates with case managers, property owners, and external partners, and maintains program data and reporting to achieve high‑quality customer‑centered service.
Responsibilities
Directly supervise a team of Housing Specialists to ensure service program goals and standards are achieved.
Manage the inputting, maintenance and tracking of program related information and data in the case management system.
Prepare reports related to housing navigation program outreach and placement outcomes.
Maintain an understanding of landlord‑tenant law, rental contracts, and fair housing requirements, to assist voucher holders, property owners, and other stakeholders.
Ensure all paperwork, reports, and responses to inquiries are completed accurately and in a timely manner.
Assist in conducting trainings and providing support to voucher holders, property owners, and other stakeholders.
Identify housing opportunities for voucher holders searching by networking with property owners, property management companies, and brokers.
Analyze data related to current and projected housing needs.
Develop and implement data‑driven outreach initiatives to increase available housing listings.
Oversee recruitment, training, performance evaluations, and employee disciplinary actions.
Provide ongoing coaching, direction, and support to ensure program goals and service standards are achieved.
Handle escalated and complex cases requiring management‑level intervention.
Report system related issues and recommend process improvements to enhance operational efficiency.
Review rental packages submitted by voucher holders; finalize rental processing in Siebel.
Process voucher extensions and payment adjustments accurately and promptly.
Handle sensitive and personally identifiable information with strict confidentiality, including proper scanning, association, and disposition of documents.
Communicate with outside agencies to coordinate and expedite rental processes.
Establish and maintain effective working relationships with internal departments, external partners, and community stakeholders.
Resolve applicant issues promptly and professionally.
Ensure high‑quality, customer‑centered service delivery to all program participants.
Perform other related duties as assigned to support overall program and organizational objectives.
Minimum Qualifications
A four‑year high school diploma or its educational equivalent and four years of satisfactory, full‑time experience in the management of residential, commercial, industrial, or waterfront properties, including renting and operating; or site management or tenant relocation activities in connection with housing or with reconstruction/rehabilitation projects. Such experience must include at least one year of experience supervising other real estate management agents.
A baccalaureate degree from an accredited college and two years of experience described in (1) above, including the one year of experience supervising other real estate management agents.
A satisfactory combination of education and/or experience equivalent to (1) or (2) above. However, all candidates must have the one year of experience supervising other real estate management agents. Education may be substituted for experience on the basis of 60 semester college credits for one year of acceptable experience.
Preferred Skills
Exceptional written and verbal communication skills.
Ability to network, develop, and maintain relationships.
Strong organizational skills with ability to meet a demanding workload.
Ability to work with a diverse set of stakeholders.
Experience cultivating and maintaining productive, professional relationships with various stakeholders.
Strong organizational, planning and analytical skills.
Strong computer skills.
Ability to effectively manage time and delegate.
Case Management and/or Project Management experience is a plus.
Additional Information
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55‑a Program.
NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
NYCHA residents are encouraged to apply.
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: NYCHA has no residency requirements.
EEO Statement The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary $63,910.00 – $102,342.00
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Industries Government Administration
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Associate Real Property Manager
role at
City of New York . The Associate Real Property Manager reports to the Housing Manager and the Housing Specialist Supervisor, and directly oversees a team of Housing Specialists who assist voucher holders in finding suitable units to rent and manage the entire Section 8 process. The position ensures compliance with policies, collaborates with case managers, property owners, and external partners, and maintains program data and reporting to achieve high‑quality customer‑centered service.
Responsibilities
Directly supervise a team of Housing Specialists to ensure service program goals and standards are achieved.
Manage the inputting, maintenance and tracking of program related information and data in the case management system.
Prepare reports related to housing navigation program outreach and placement outcomes.
Maintain an understanding of landlord‑tenant law, rental contracts, and fair housing requirements, to assist voucher holders, property owners, and other stakeholders.
Ensure all paperwork, reports, and responses to inquiries are completed accurately and in a timely manner.
Assist in conducting trainings and providing support to voucher holders, property owners, and other stakeholders.
Identify housing opportunities for voucher holders searching by networking with property owners, property management companies, and brokers.
Analyze data related to current and projected housing needs.
Develop and implement data‑driven outreach initiatives to increase available housing listings.
Oversee recruitment, training, performance evaluations, and employee disciplinary actions.
Provide ongoing coaching, direction, and support to ensure program goals and service standards are achieved.
Handle escalated and complex cases requiring management‑level intervention.
Report system related issues and recommend process improvements to enhance operational efficiency.
Review rental packages submitted by voucher holders; finalize rental processing in Siebel.
Process voucher extensions and payment adjustments accurately and promptly.
Handle sensitive and personally identifiable information with strict confidentiality, including proper scanning, association, and disposition of documents.
Communicate with outside agencies to coordinate and expedite rental processes.
Establish and maintain effective working relationships with internal departments, external partners, and community stakeholders.
Resolve applicant issues promptly and professionally.
Ensure high‑quality, customer‑centered service delivery to all program participants.
Perform other related duties as assigned to support overall program and organizational objectives.
Minimum Qualifications
A four‑year high school diploma or its educational equivalent and four years of satisfactory, full‑time experience in the management of residential, commercial, industrial, or waterfront properties, including renting and operating; or site management or tenant relocation activities in connection with housing or with reconstruction/rehabilitation projects. Such experience must include at least one year of experience supervising other real estate management agents.
A baccalaureate degree from an accredited college and two years of experience described in (1) above, including the one year of experience supervising other real estate management agents.
A satisfactory combination of education and/or experience equivalent to (1) or (2) above. However, all candidates must have the one year of experience supervising other real estate management agents. Education may be substituted for experience on the basis of 60 semester college credits for one year of acceptable experience.
Preferred Skills
Exceptional written and verbal communication skills.
Ability to network, develop, and maintain relationships.
Strong organizational skills with ability to meet a demanding workload.
Ability to work with a diverse set of stakeholders.
Experience cultivating and maintaining productive, professional relationships with various stakeholders.
Strong organizational, planning and analytical skills.
Strong computer skills.
Ability to effectively manage time and delegate.
Case Management and/or Project Management experience is a plus.
Additional Information
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55‑a Program.
NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
NYCHA residents are encouraged to apply.
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: NYCHA has no residency requirements.
EEO Statement The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary $63,910.00 – $102,342.00
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Industries Government Administration
#J-18808-Ljbffr