SALT Outreach at UCF
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Field Outreach Case Manager Bithlo
role at
SALT Outreach at UCF
2 days ago Be among the first 25 applicants
Do you have a passion to help those who are in need in a special and unique way? Enjoy meeting clients where they are at while exploring the outdoors? If you have the yearning to truly make a difference as a Case Manager, then this position may be the perfect fit for you. We at SALT have an unwavering commitment to provide quality outreach services to unsheltered individuals. This part-time position will require exploring various locations in the Sanford area to identify and engage the unsheltered and link them to services in the community.
About SALT Outreach Inc SALT Outreach Inc. operates a mobile drop‑in center for people experiencing homelessness. Currently, SALT operates five days a week in downtown Orlando, serving up to 200 people per day with 12 different services which includes case management and mental health counseling. Our mission is to share Christ's love by serving the unsheltered through comprehensive mobile drop‑in centers. Our vision is that every metropolitan area in the US has a comprehensive drop‑in center for people experiencing homelessness. SALT has seen rapid growth over the past few years and has a team of 47 people. We are looking to expand our team with people who have hearts for our friends experiencing homelessness.
Description Field/Street Outreach component Travel would be required 3 days per week for up to 4 hours per day on Monday, Wednesday, and Friday. The Field/Street Outreach Case Manager will explore camps, wooded areas, parks, abandoned buildings or other places in the Sanford area where the unsheltered may frequent in hopes of connecting them to services. Effective street outreach reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system.
Thursdays are flex days in which you would conduct follow‑up appointments, take clients to their own appointments, and/or search for resources within Seminole County within a desk space at our main location in Orlando, Florida.
Responsibilities And Duties
Field/Street Outreach
Will explore unsheltered locations such as parks, encampments, cars, abandoned buildings, wooded areas, and identify unsheltered clients.
Will complete engagement forms with unsheltered clients to determine needs and inform them about SALT services and other services in the community that are available to them.
Possibly provide transportation/transportation resources for clients to be able to participate in programs and services.
Referrals
Will refer clients to organizations to obtain services and resources not offered through SALT.
Will hold clients accountable to referral and follow up with client, system, or organization to confirm referral was followed through.
Will keep and monitor a log of each organization in Central Florida that supports the unsheltered. Updating the log as needed.
Case Management
Identify candidates eligible for Case Management Services.
Assist each client with creating a plan, prioritizing their needs by turning them into steps to help each client accomplish their goals.
Empower them to pursue their goals as it pertains to obtaining housing (or employment) and hold them accountable to those goals.
Documentation
Will keep detailed internal notes for each client in a secure location. Will ensure privacy and confidentiality of all notes taken.
Will obtain signed Authorizations to Obtain and Disclose Information before entering info in HMIS.
Documentation will be done through the Homeless Management Information System (HMIS) and SALT’s internal note system to support the Continuum of Care and must be completed within one day of sitting down with a client.
Monthly reports may need to be produced and presented to the management team.
Supervision
May supervise up to two social work interns and may assign cases.
May assist in interviewing and orienting new social work interns.
May assist in conducting training with social work interns as a group and individually.
May be an ongoing resource and coach for interns throughout their internship experience.
Transportation
Will drive to designated areas for street outreach at the direction of senior case managers.
Will use company vehicles for transportation to services when applicable.
May use company vehicles to purchase supplies or services for clients.
Qualifications Requirements:
Must have a bachelor’s in social work or related field
Excellent verbal and written communication skills
Strong problem solving and interpersonal skills
Organized accurate, thorough, detail‑oriented and able to monitor work for quality
Must be able to stand and walk for prolonged periods of time
May need to sit for up to 8 hours at a time with standard break
Intermediate level with MS Excel, MS Word, and Google Docs.
Must have a valid driver’s license and personal vehicle.
Preferences:
Experience in working with the homeless.
Experience doing administrative work.
Physical Requirements
Ability to lift up to 50 pounds
Ability to stand, walk, sprint, run and patrol for extended periods
Must hear and see well (either naturally or with correction)
Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead
Work in a fast‑paced environment with frequent interactions with customers
Ability to function with frequent temperature changes between indoors and out
Work in various weather conditions, including heat, cold, and rain
Stand and walk continuously for up to 8‑10 hours during a shift while providing customer care
Considerable amount of time using a telephone and/or computer
Sit at a desk and use a computer for extended periods to perform data entry and administrative tasks
Answer phone calls and communicate with colleagues and clients verbally throughout the day
Use hands and fingers for typing and operating office equipment, such as printers and scanners
Use hands and fingers for precise mouse movements and keyboard shortcuts
Review and analyze printed materials for accuracy and quality
Attend meetings and collaborate with team members in various office settings
Collaborate with colleagues and communicate professionally in person and via email
Sit at a workstation and use a computer to respond to customer inquiries and resolve issues
Use a headset to communicate with customers over the phone for extended periods
Navigate between multiple software systems to access customer information
Occasionally stand and walk within the office to consult with supervisors or assist colleagues
Attend meetings and collaborate with team members when needed
EEO Statement SALT Outreach, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Drug Free Workplace Statement SALT Outreach, Inc. is dedicated to maintaining a safe and drug‑free workplace. We strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working or being present on company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Part-time
Salary: $19 - $19 per hour
Work Location: In person
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Field Outreach Case Manager Bithlo
role at
SALT Outreach at UCF
2 days ago Be among the first 25 applicants
Do you have a passion to help those who are in need in a special and unique way? Enjoy meeting clients where they are at while exploring the outdoors? If you have the yearning to truly make a difference as a Case Manager, then this position may be the perfect fit for you. We at SALT have an unwavering commitment to provide quality outreach services to unsheltered individuals. This part-time position will require exploring various locations in the Sanford area to identify and engage the unsheltered and link them to services in the community.
About SALT Outreach Inc SALT Outreach Inc. operates a mobile drop‑in center for people experiencing homelessness. Currently, SALT operates five days a week in downtown Orlando, serving up to 200 people per day with 12 different services which includes case management and mental health counseling. Our mission is to share Christ's love by serving the unsheltered through comprehensive mobile drop‑in centers. Our vision is that every metropolitan area in the US has a comprehensive drop‑in center for people experiencing homelessness. SALT has seen rapid growth over the past few years and has a team of 47 people. We are looking to expand our team with people who have hearts for our friends experiencing homelessness.
Description Field/Street Outreach component Travel would be required 3 days per week for up to 4 hours per day on Monday, Wednesday, and Friday. The Field/Street Outreach Case Manager will explore camps, wooded areas, parks, abandoned buildings or other places in the Sanford area where the unsheltered may frequent in hopes of connecting them to services. Effective street outreach reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system.
Thursdays are flex days in which you would conduct follow‑up appointments, take clients to their own appointments, and/or search for resources within Seminole County within a desk space at our main location in Orlando, Florida.
Responsibilities And Duties
Field/Street Outreach
Will explore unsheltered locations such as parks, encampments, cars, abandoned buildings, wooded areas, and identify unsheltered clients.
Will complete engagement forms with unsheltered clients to determine needs and inform them about SALT services and other services in the community that are available to them.
Possibly provide transportation/transportation resources for clients to be able to participate in programs and services.
Referrals
Will refer clients to organizations to obtain services and resources not offered through SALT.
Will hold clients accountable to referral and follow up with client, system, or organization to confirm referral was followed through.
Will keep and monitor a log of each organization in Central Florida that supports the unsheltered. Updating the log as needed.
Case Management
Identify candidates eligible for Case Management Services.
Assist each client with creating a plan, prioritizing their needs by turning them into steps to help each client accomplish their goals.
Empower them to pursue their goals as it pertains to obtaining housing (or employment) and hold them accountable to those goals.
Documentation
Will keep detailed internal notes for each client in a secure location. Will ensure privacy and confidentiality of all notes taken.
Will obtain signed Authorizations to Obtain and Disclose Information before entering info in HMIS.
Documentation will be done through the Homeless Management Information System (HMIS) and SALT’s internal note system to support the Continuum of Care and must be completed within one day of sitting down with a client.
Monthly reports may need to be produced and presented to the management team.
Supervision
May supervise up to two social work interns and may assign cases.
May assist in interviewing and orienting new social work interns.
May assist in conducting training with social work interns as a group and individually.
May be an ongoing resource and coach for interns throughout their internship experience.
Transportation
Will drive to designated areas for street outreach at the direction of senior case managers.
Will use company vehicles for transportation to services when applicable.
May use company vehicles to purchase supplies or services for clients.
Qualifications Requirements:
Must have a bachelor’s in social work or related field
Excellent verbal and written communication skills
Strong problem solving and interpersonal skills
Organized accurate, thorough, detail‑oriented and able to monitor work for quality
Must be able to stand and walk for prolonged periods of time
May need to sit for up to 8 hours at a time with standard break
Intermediate level with MS Excel, MS Word, and Google Docs.
Must have a valid driver’s license and personal vehicle.
Preferences:
Experience in working with the homeless.
Experience doing administrative work.
Physical Requirements
Ability to lift up to 50 pounds
Ability to stand, walk, sprint, run and patrol for extended periods
Must hear and see well (either naturally or with correction)
Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead
Work in a fast‑paced environment with frequent interactions with customers
Ability to function with frequent temperature changes between indoors and out
Work in various weather conditions, including heat, cold, and rain
Stand and walk continuously for up to 8‑10 hours during a shift while providing customer care
Considerable amount of time using a telephone and/or computer
Sit at a desk and use a computer for extended periods to perform data entry and administrative tasks
Answer phone calls and communicate with colleagues and clients verbally throughout the day
Use hands and fingers for typing and operating office equipment, such as printers and scanners
Use hands and fingers for precise mouse movements and keyboard shortcuts
Review and analyze printed materials for accuracy and quality
Attend meetings and collaborate with team members in various office settings
Collaborate with colleagues and communicate professionally in person and via email
Sit at a workstation and use a computer to respond to customer inquiries and resolve issues
Use a headset to communicate with customers over the phone for extended periods
Navigate between multiple software systems to access customer information
Occasionally stand and walk within the office to consult with supervisors or assist colleagues
Attend meetings and collaborate with team members when needed
EEO Statement SALT Outreach, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Drug Free Workplace Statement SALT Outreach, Inc. is dedicated to maintaining a safe and drug‑free workplace. We strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working or being present on company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Part-time
Salary: $19 - $19 per hour
Work Location: In person
#J-18808-Ljbffr