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Detroit Medical Center

Manager of Patient Services Rehab Full Time Rotate

Detroit Medical Center, Detroit, Michigan, United States, 48228

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Manager of Patient Services Rehab Full Time Rotate

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Manager of Patient Services Rehab Full Time Rotate

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Detroit Medical Center . DMC Rehabilitation Institute of Michigan

is one of the nation’s largest hospitals specializing in rehabilitation medicine and research. RIM is known for its clinical expertise in spinal cord injury, brain injury, stroke, amputee, orthopedics and catastrophic injury care. The Institute houses the Center for Spinal Cord Injury Recovery and the Southeast Michigan Traumatic Brain Injury System (SEMTBIS), one of only 16 federally designated model systems of care for brain injury care and research. RIM also operates 31 outpatient sites throughout southeast Michigan specializing in sports medicine and orthopedics. Job Summary

Report to Nursing leadership, assuming management responsibility for a major or multiple minor functions that provide business support to Nursing operations. Manage 24/7 responsibilities for 2 or more similar/smaller Nursing units, reporting to a Director, Administrative Director or Executive Director. Lead a team of up to 50 direct or indirect reports across multiple Nursing units. Plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within assigned units/services. Ensure regulatory requirements and standards are communicated, implemented and monitored. Collaborate with the healthcare team to plan and evaluate activities related to department, hospital and DMC objectives. Model customer service excellence. Identify the need for departmental policy development or revision and define policy with higher‑level management. Oversee development and revision of departmental procedures/protocols; secure approvals as necessary. Develop, monitor and revise processes; provide input into organizational design and workflow quality. Initiate or recommend personnel actions such as hires, terminations and disciplines for assigned areas. Complete performance appraisals and assess daily, monthly and yearly goals for assigned areas. Assist in long‑range goal development and assessment of goal attainment for the department. Assist in developing and monitoring budgets for designated fields, areas or processes. Compliance Statement

Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations, JCAHO requirements, and DMC policies and procedures. Qualifications

BSN required; Master’s degree preferred. If a Master’s is prepared, either degree must be in Nursing. Licensed to practice as a Registered Nurse (RN) in the state of Michigan. Three years of progressive Nursing experience. Job Details

Primary Location: Detroit, Michigan Facility: DMC Rehabilitation Institute of Michigan Employment Type: Full Time (Rotating) Shift Type: Rotating Equal Employment Opportunity

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program.

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