Jobot
Parts & Service Manager
My client is a growing manufacturing company looking to add a Service & Parts Manager to their team.
Base Pay Range $60,000.00/yr - $80,000.00/yr
Job Details Salary $60,000 - $80,000 per year
Key Responsibilities
Prepare accurate quotes for spare and replacement parts
Coordinate with internal teams to verify part specifications and availability
Follow up on outstanding quotes and turn them into active orders
Keep part records organized and align inventory needs with warehouse operations
Be the main point of contact for service-related inquiries
Help customers troubleshoot equipment issues and find practical solutions
Schedule service work with in-house or outside technicians
Track support cases and spot recurring patterns that could lead to improvements
Maintain clear and consistent communication with customers during support efforts
Check in post-service to ensure resolution and satisfaction
Use customer feedback to help refine products and services
Strengthen internal procedures for quoting, order flow, and service documentation
Provide regular updates on support activity, parts sales, and service performance
Collaborate with leadership to align service efforts with company goals
Qualifications
3 or more years of experience in parts management, technical service, or customer support for equipment or machinery
Comfortable reading mechanical diagrams and identifying parts
Experience with ERP and CRM systems
Strong communication and organizational skills
Able to handle multiple priorities in a fast-paced environment
Preferred
Background in technical equipment, manufacturing, or industrial products
Associate’s or technical degree in a relevant field
Equal Employment Opportunity Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimed Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy
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Base Pay Range $60,000.00/yr - $80,000.00/yr
Job Details Salary $60,000 - $80,000 per year
Key Responsibilities
Prepare accurate quotes for spare and replacement parts
Coordinate with internal teams to verify part specifications and availability
Follow up on outstanding quotes and turn them into active orders
Keep part records organized and align inventory needs with warehouse operations
Be the main point of contact for service-related inquiries
Help customers troubleshoot equipment issues and find practical solutions
Schedule service work with in-house or outside technicians
Track support cases and spot recurring patterns that could lead to improvements
Maintain clear and consistent communication with customers during support efforts
Check in post-service to ensure resolution and satisfaction
Use customer feedback to help refine products and services
Strengthen internal procedures for quoting, order flow, and service documentation
Provide regular updates on support activity, parts sales, and service performance
Collaborate with leadership to align service efforts with company goals
Qualifications
3 or more years of experience in parts management, technical service, or customer support for equipment or machinery
Comfortable reading mechanical diagrams and identifying parts
Experience with ERP and CRM systems
Strong communication and organizational skills
Able to handle multiple priorities in a fast-paced environment
Preferred
Background in technical equipment, manufacturing, or industrial products
Associate’s or technical degree in a relevant field
Equal Employment Opportunity Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimed Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy
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