Drybar
At Drybar, we’re all about one thing — blowouts! With over 140 shops (and growing!) across the U.S., we’ve built our brand around making people feel like their best selves. From our signature in‑shop experience to our award‑winning line of styling products and tools, everything we do is designed to make every day a good hair day.
Our philosophy is simple — peace, love, and blowouts. Drybar Arizona operates independently from Drybar Products LLC and Helen of Troy brands, but we’re proud to share the same mission: to bring confidence and joy through great hair.
Role Description Description & Leadership Expectations
Drybar is a fun, fast‑paced, and most importantly team‑focused environment. We depend on each team member to understand their role and expectations, so everyone is contributing to the success of the team.
The Assistant Shop Manager is a key member of the Drybar leadership team and acts as the Shop Manager’s right hand. This role is responsible for supporting daily shop operations, driving sales performance, coaching team members, ensuring policy compliance, protecting the client experience, and maintaining the Drybar Heart & Soul culture. The Assistant Manager ensures smooth daily execution and consistent application of brand standards across both service and operations.
Job Summary / Purpose The Assistant Shop Manager helps oversee all shop functions and leads the team in delivering the Drybar Experience. This role supervises shift operations, leads the client experience, trains and develops staff, assists with hiring and onboarding, manages inventory workflows, supports scheduling and labor management, and handles client and team escalations with professionalism.
The Assistant Manager is a cultural leader, a sales driver, and a key operational partner to the Shop Manager.
Essential Job Functions Client Experience Leadership
Lead the client journey from check‑in through check‑out, ensuring Drybar standards
Resolve escalated client concerns and provide consistent, policy‑aligned service recovery
Coach Stylists and Bartenders in real time to maintain hospitality, pacing, and professionalism
Team Leadership, Coaching & Accountability
Oversee daily staffing, floor flow, client assignments, and break schedules
Provide in‑the‑moment coaching, correction, and redirection to maintain expectations and standards
Conduct follow‑up conversations and assist with performance documentation
Mentor team members and model strong, consistent leadership behavior
Support hiring, interviewing, and selection of front desk staff (Bartenders)
Training & Development
Train new Bartenders — including systems training, guest experience, and Drybar standards
Support skill development in guest communication, sales, add‑ons, membership selling, and time management
Ensure all new hires understand handbook policies, non‑negotiables, and shop procedures
Actively promote awareness of shop goals (Memberships, Add‑Ons, SPC, Retail, Client Count)
Lead sales coaching conversations throughout the shift and maintain a motivating environment
Ensure all promotions are executed correctly and consistently communicated
Review daily/weekly performance metrics and partner with the Shop Manager to build operational excellence
Operational Excellence
Manage books in Booker, ensuring proper pacing, coverage, and client flow
Maintain adherence to all company policies, including timekeeping accuracy
Ensure shop cleanliness, readiness, and organization at all times
Ensure team follows safety practices, emergency procedures, and compliance regulations
Address or elevate incidents, injuries, or serious client concerns appropriately
Inventory & Supply Management
Oversee daily supply checks and restocking
Assist with ordering inventory and supplies when requested or in the Shop Manager’s absence
Support monthly inventory counts to ensure accuracy and cost control
Maintain consistent back‑bar and station readiness
Administrative Responsibilities
Assist with scheduling support, labor planning conversations, and shift coverage decisions
Support paperwork, reporting, documentation, and follow‑up tasks delegated by the Shop Manager
Participate in leadership meetings and trainings
Assist with candidate screening, interviewing, and giving hiring feedback
Support new hire onboarding, orientation flow, and first‑week success tasks
Lead by example and reinforce Drybar’s Heart & Soul values through daily actions
Support team morale by celebrating wins, recognizing strong performance, and promoting a positive shop environment
Additional Responsibilities
Serve as acting shop manager in the Shop Manager’s absence, when delegated
Perform other duties as assigned
Supervisory Responsibilities
Strong leadership capability with the ability to motivate, coach, and hold others accountable
High emotional intelligence and strong communication skills
Deep understanding of loss prevention and operational compliance
Strong inventory management and cost control abilities
Excellent time management and prioritization skills
Sales‑driven mindset with natural ability to inspire performance
Calm under pressure, solutions‑focused, and confident in decision‑making
Positive, reliable, proactive, and consistent
Client Experience You are the champion of The Drybar Experience. Lead by example. Coach in the moment. Correct inconsistencies immediately. Ensure every guest receives a consistent, luxury‑level service — every shift, every shop, every time.
Team Performance & Shop Standards Delegate effectively, ensure expectations are met, reinforce accountability, and support the team in meeting business goals.
Supporting the Shop Manager
Communicate pipeline updates clearly and consistently
Lead awareness of promotions and sales goals
Support scheduling, staffing conversations, and labor management
Run huddles, check‑ins, or meetings when needed
Drive culture and team morale
Maintain accurate inventory and place orders when directed
Represent leadership with professionalism at all times
Compensation Salary range starts at $45,000 annually with monthly bonus opportunity. Health Care benefits available.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Industries Retail
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Our philosophy is simple — peace, love, and blowouts. Drybar Arizona operates independently from Drybar Products LLC and Helen of Troy brands, but we’re proud to share the same mission: to bring confidence and joy through great hair.
Role Description Description & Leadership Expectations
Drybar is a fun, fast‑paced, and most importantly team‑focused environment. We depend on each team member to understand their role and expectations, so everyone is contributing to the success of the team.
The Assistant Shop Manager is a key member of the Drybar leadership team and acts as the Shop Manager’s right hand. This role is responsible for supporting daily shop operations, driving sales performance, coaching team members, ensuring policy compliance, protecting the client experience, and maintaining the Drybar Heart & Soul culture. The Assistant Manager ensures smooth daily execution and consistent application of brand standards across both service and operations.
Job Summary / Purpose The Assistant Shop Manager helps oversee all shop functions and leads the team in delivering the Drybar Experience. This role supervises shift operations, leads the client experience, trains and develops staff, assists with hiring and onboarding, manages inventory workflows, supports scheduling and labor management, and handles client and team escalations with professionalism.
The Assistant Manager is a cultural leader, a sales driver, and a key operational partner to the Shop Manager.
Essential Job Functions Client Experience Leadership
Lead the client journey from check‑in through check‑out, ensuring Drybar standards
Resolve escalated client concerns and provide consistent, policy‑aligned service recovery
Coach Stylists and Bartenders in real time to maintain hospitality, pacing, and professionalism
Team Leadership, Coaching & Accountability
Oversee daily staffing, floor flow, client assignments, and break schedules
Provide in‑the‑moment coaching, correction, and redirection to maintain expectations and standards
Conduct follow‑up conversations and assist with performance documentation
Mentor team members and model strong, consistent leadership behavior
Support hiring, interviewing, and selection of front desk staff (Bartenders)
Training & Development
Train new Bartenders — including systems training, guest experience, and Drybar standards
Support skill development in guest communication, sales, add‑ons, membership selling, and time management
Ensure all new hires understand handbook policies, non‑negotiables, and shop procedures
Actively promote awareness of shop goals (Memberships, Add‑Ons, SPC, Retail, Client Count)
Lead sales coaching conversations throughout the shift and maintain a motivating environment
Ensure all promotions are executed correctly and consistently communicated
Review daily/weekly performance metrics and partner with the Shop Manager to build operational excellence
Operational Excellence
Manage books in Booker, ensuring proper pacing, coverage, and client flow
Maintain adherence to all company policies, including timekeeping accuracy
Ensure shop cleanliness, readiness, and organization at all times
Ensure team follows safety practices, emergency procedures, and compliance regulations
Address or elevate incidents, injuries, or serious client concerns appropriately
Inventory & Supply Management
Oversee daily supply checks and restocking
Assist with ordering inventory and supplies when requested or in the Shop Manager’s absence
Support monthly inventory counts to ensure accuracy and cost control
Maintain consistent back‑bar and station readiness
Administrative Responsibilities
Assist with scheduling support, labor planning conversations, and shift coverage decisions
Support paperwork, reporting, documentation, and follow‑up tasks delegated by the Shop Manager
Participate in leadership meetings and trainings
Assist with candidate screening, interviewing, and giving hiring feedback
Support new hire onboarding, orientation flow, and first‑week success tasks
Lead by example and reinforce Drybar’s Heart & Soul values through daily actions
Support team morale by celebrating wins, recognizing strong performance, and promoting a positive shop environment
Additional Responsibilities
Serve as acting shop manager in the Shop Manager’s absence, when delegated
Perform other duties as assigned
Supervisory Responsibilities
Strong leadership capability with the ability to motivate, coach, and hold others accountable
High emotional intelligence and strong communication skills
Deep understanding of loss prevention and operational compliance
Strong inventory management and cost control abilities
Excellent time management and prioritization skills
Sales‑driven mindset with natural ability to inspire performance
Calm under pressure, solutions‑focused, and confident in decision‑making
Positive, reliable, proactive, and consistent
Client Experience You are the champion of The Drybar Experience. Lead by example. Coach in the moment. Correct inconsistencies immediately. Ensure every guest receives a consistent, luxury‑level service — every shift, every shop, every time.
Team Performance & Shop Standards Delegate effectively, ensure expectations are met, reinforce accountability, and support the team in meeting business goals.
Supporting the Shop Manager
Communicate pipeline updates clearly and consistently
Lead awareness of promotions and sales goals
Support scheduling, staffing conversations, and labor management
Run huddles, check‑ins, or meetings when needed
Drive culture and team morale
Maintain accurate inventory and place orders when directed
Represent leadership with professionalism at all times
Compensation Salary range starts at $45,000 annually with monthly bonus opportunity. Health Care benefits available.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Industries Retail
#J-18808-Ljbffr