Roper St. Francis Healthcare
Patient Services Rep - Express Care Resource Pool
Roper St. Francis Healthcare, North Charleston, South Carolina, United States, 29405
Patient Services Rep - Express Care Resource Pool
2 days ago Be among the first 25 applicants
Location This position floats to various Express Care locations across the RSFH system, including but not limited to West Ashley, North Charleston, Mt Pleasant and Summerville.
Hours 8:00 am - 8:30 pm or as Needed.
Job Summary Responsible for greeting visitors, directing visitors to correct destination, answering telephone, monitoring visitor access and maintaining security awareness, assisting in scheduling conference room bookings, assisting mailroom in proper delivery of interoffice mail, scheduling appointments as necessary, stocking basic supplies, and promoting teamwork in the building. Ability to work for multiple departments. Customer service is top priority, complies with policies and procedures, follows all safety regulations, creates an environment based on Standards of Behavior. Performs any and all other duties as assigned.
Minimum Qualifications
Education:
High school graduate or GED
Experience:
One year experience in customer service or clerical. Healthcare or medical office experience preferred for positions located in a clinical setting.
Primary Source Verification Not applicable.
Knowledge/Skills
Skill in greeting visitors and answering the telephone in a pleasant and helpful manner.
Ability to speak clearly and concisely.
Ability to read, understand, and follow oral and written instruction.
Ability to sort and file material by alphabetic or numeric systems and ability to establish and maintain effective, professional working relationships with visitors, vendors and employees.
Knowledge of grammar, spelling and punctuation to type correspondence as necessary.
Knowledge of computers and relevant software application.
Skill in operating a photocopy machine, computer, and various other office machines.
Strong typing skills, Good organizational skills and the ability to effectively handle multiple priorities and deadlines.
The ability to multitask effectively and complete assignments in a timely manner is required.
Attention to detail, initiative, reliability and stress tolerance are preferred.
Other Ability to work with others as a team and to coordinate office procedures.
Contacts Roper St. Francis HealthCare staff, visitors, vendors and guests of teammates.
Work Demands / Environment
Frequent sitting. Frequently requires long periods of working at a computer.
Intermittent walking, standing, stooping, bending, stretching.
May require lifting or moving items up to 50 lbs.
Frequent use of finger/hand dexterity.
Constant talking or hearing.
Corrected hearing and vision to normal range.
Minimal risk of exposure to blood, body fluids or tissue.
Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours.
Ability to read and comprehend.
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status
Seniority Level Entry level
Employment Type Full-time
Job Function Health Care Provider
Industries Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Roper St. Francis Healthcare by 2x
EEO Statement Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com
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Location This position floats to various Express Care locations across the RSFH system, including but not limited to West Ashley, North Charleston, Mt Pleasant and Summerville.
Hours 8:00 am - 8:30 pm or as Needed.
Job Summary Responsible for greeting visitors, directing visitors to correct destination, answering telephone, monitoring visitor access and maintaining security awareness, assisting in scheduling conference room bookings, assisting mailroom in proper delivery of interoffice mail, scheduling appointments as necessary, stocking basic supplies, and promoting teamwork in the building. Ability to work for multiple departments. Customer service is top priority, complies with policies and procedures, follows all safety regulations, creates an environment based on Standards of Behavior. Performs any and all other duties as assigned.
Minimum Qualifications
Education:
High school graduate or GED
Experience:
One year experience in customer service or clerical. Healthcare or medical office experience preferred for positions located in a clinical setting.
Primary Source Verification Not applicable.
Knowledge/Skills
Skill in greeting visitors and answering the telephone in a pleasant and helpful manner.
Ability to speak clearly and concisely.
Ability to read, understand, and follow oral and written instruction.
Ability to sort and file material by alphabetic or numeric systems and ability to establish and maintain effective, professional working relationships with visitors, vendors and employees.
Knowledge of grammar, spelling and punctuation to type correspondence as necessary.
Knowledge of computers and relevant software application.
Skill in operating a photocopy machine, computer, and various other office machines.
Strong typing skills, Good organizational skills and the ability to effectively handle multiple priorities and deadlines.
The ability to multitask effectively and complete assignments in a timely manner is required.
Attention to detail, initiative, reliability and stress tolerance are preferred.
Other Ability to work with others as a team and to coordinate office procedures.
Contacts Roper St. Francis HealthCare staff, visitors, vendors and guests of teammates.
Work Demands / Environment
Frequent sitting. Frequently requires long periods of working at a computer.
Intermittent walking, standing, stooping, bending, stretching.
May require lifting or moving items up to 50 lbs.
Frequent use of finger/hand dexterity.
Constant talking or hearing.
Corrected hearing and vision to normal range.
Minimal risk of exposure to blood, body fluids or tissue.
Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours.
Ability to read and comprehend.
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status
Seniority Level Entry level
Employment Type Full-time
Job Function Health Care Provider
Industries Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Roper St. Francis Healthcare by 2x
EEO Statement Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com
#J-18808-Ljbffr