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VCU Health

Field Services Tech II

VCU Health, Richmond, Virginia, United States, 23214

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Overview This role is Weekend Day Shift.

Hours will be Saturday-Wednesday: 8:00 a.m.-5:00 p.m.

Responsibilities

Installs, configures and upgrades operating systems and software.

Troubleshoots and repairs problems with computing devices, including hardware and software, e‑mail, network and peripheral equipment.

Assists with hardware and software selection and purchase recommendations.

Assists with the planning, testing and deployment of equipment to new facilities.

Maintains current knowledge of hardware, software and network technology.

Responsible for new and spare parts inventory and asset/inventory tracking.

Updates assigned tickets and other requirement documentation.

Qualifications Experience REQUIRED:

Two years of general computer installation, maintenance and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Education/training REQUIRED:

High school diploma.

CompTIA A+, CompTIA Network+ and/or MCSA certification preferred.

Additional Position Requirements

Occasional shift work including nights and weekends.

Physical Requirements

Mental/Sensory: Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, reading, logical thinking.

Emotional: Fast pace environment, able to handle multiple priorities, frequent and intense customer interactions, able to adapt to frequent change.

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

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