HCA Healthcare
Join to apply for the
Patient Logistic Specialist
role at
HCA Healthcare .
Overview Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Logistic Specialist today with HCA Healthcare.
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing.
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more.
Consumer discounts through Abenity and Consumer Discounts.
Retirement readiness, rollover assistance services and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full‑time and part‑time colleagues based on income.
Need to note: Eligibility for benefits may vary by location.
What will you do in this role
Respond to phone calls with a sense of urgency and demonstrate good customer service skills.
Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care.
Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs.
Help locate available resources and coordinate information to support patient disposition and/or admissions to appropriate unit/facility.
Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions.
Accept, track and facilitate hospital transfers and transports telephonically and via computer applications.
Provide updates to customers on the status of patient case(s), e.g. assessment status and bed placement requests.
Assist in scheduling and prioritizing discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable).
Qualifications
Associate degree or higher preferred.
Preferred experience in a healthcare setting (Acute Hospital, Outpatient Clinic or Practice etc.).
Prefer experience in Behavioral Health (example Behavioral Health Tech).
Possess good communication skills, verbal and written.
Possess good organizational skills and able to act on multiple tasks.
Proficient and understands medical terminology.
Scheduling Requirements
12 Hour Shifts – Required.
Flexibility in scheduling – Required.
Rotating Weekends – Required.Holiday Shifts – Required.
Must live within 60 miles of a Patient Logistics Center Facility – PLC Locations include Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237 – Required.
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled
resources and opportunities
to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and
career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our
Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership, and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." – Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Patient Logistic Specialist
role at
HCA Healthcare .
Overview Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Logistic Specialist today with HCA Healthcare.
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing.
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more.
Consumer discounts through Abenity and Consumer Discounts.
Retirement readiness, rollover assistance services and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full‑time and part‑time colleagues based on income.
Need to note: Eligibility for benefits may vary by location.
What will you do in this role
Respond to phone calls with a sense of urgency and demonstrate good customer service skills.
Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care.
Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs.
Help locate available resources and coordinate information to support patient disposition and/or admissions to appropriate unit/facility.
Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions.
Accept, track and facilitate hospital transfers and transports telephonically and via computer applications.
Provide updates to customers on the status of patient case(s), e.g. assessment status and bed placement requests.
Assist in scheduling and prioritizing discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable).
Qualifications
Associate degree or higher preferred.
Preferred experience in a healthcare setting (Acute Hospital, Outpatient Clinic or Practice etc.).
Prefer experience in Behavioral Health (example Behavioral Health Tech).
Possess good communication skills, verbal and written.
Possess good organizational skills and able to act on multiple tasks.
Proficient and understands medical terminology.
Scheduling Requirements
12 Hour Shifts – Required.
Flexibility in scheduling – Required.
Rotating Weekends – Required.Holiday Shifts – Required.
Must live within 60 miles of a Patient Logistics Center Facility – PLC Locations include Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237 – Required.
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled
resources and opportunities
to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and
career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our
Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership, and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." – Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr