Chuze Fitness
Assistant General Manager – Chuze Fitness
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Assistant General Manager
role at
Chuze Fitness .
Why Chuze? At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.
Job Description Pay Range:
$25.28 - $29.51 / hour
The Assistant General Manager works closely with the GM, leading by example, onboarding and training new staff members, tackling member interactions with a smile, and ensuring our inventory is spot‑on. By overseeing daily operations and motivating your team, you'll ensure every day at Chuze Fitness is a fantastic experience for everyone.
Responsibilities
Assist in leading a team of 20–30 employees to go above and beyond in customer service, cleanliness, and culture.
Collaborate with GM to tackle escalated employee concerns in partnership with HR.
Work together with the team regarding member billing inquiries, providing guidance in difficult interactions and knowing when to escalates to the GM.
Establish and maintain productive and proactive cross‑departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes.
Collaborate with the GM to develop all staff members through one‑on‑one conversations, conducting performance reviews, and assist in coaching documentation, including and up to termination.
Run daily operations such as issuing breaks for lunch and maintaining appropriate staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities.
Maintain proficient knowledge of and assist members with all amenities, membership inquiries, fitness programs, and equipment functions.
Assist in recruiting and onboarding new talent by conducting phone screens and in‑person interviews.
Secure inventory processes by prepping for weekly and monthly counts and ordering, restocking, and organizing new products.
Perks & Benefits
401(k)
Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
Accrued PTO, sick leave, and paid holidays
Personal device stipend
Free Chuze membership + 1 free gym membership to gift to a friend or family member
Discounts on Chuze retail and smoothie purchases and through vendor partners
Professional training and growth opportunities
Team building events and annual parties
Qualifications – Required
2+ years experience in customer service
2+ years experience leading a team
Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
Exceptional verbal and social communication skills with a teamwork‑based mindset
Excellent ability to provide a positive attitude and calm under pressure
Ability to multi‑task and handle shifting priorities
Service‑based attitude
Ability to receive and deliver feedback
Extreme attention to detail
Physical Requirements:
Able to read, write, and speak clearly in English
Walking and climbing stairs; bending, kneeling, and repetitive arm movement
Standing for long periods; repetitive phone work, typing, and computer operations
Ability to lift at least 50 lbs
Preferred
High school graduate or GED
Bachelor’s degree or currently continuing education
Sports or fitness background
Additional Information Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.
#J-18808-Ljbffr
Assistant General Manager
role at
Chuze Fitness .
Why Chuze? At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.
Job Description Pay Range:
$25.28 - $29.51 / hour
The Assistant General Manager works closely with the GM, leading by example, onboarding and training new staff members, tackling member interactions with a smile, and ensuring our inventory is spot‑on. By overseeing daily operations and motivating your team, you'll ensure every day at Chuze Fitness is a fantastic experience for everyone.
Responsibilities
Assist in leading a team of 20–30 employees to go above and beyond in customer service, cleanliness, and culture.
Collaborate with GM to tackle escalated employee concerns in partnership with HR.
Work together with the team regarding member billing inquiries, providing guidance in difficult interactions and knowing when to escalates to the GM.
Establish and maintain productive and proactive cross‑departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes.
Collaborate with the GM to develop all staff members through one‑on‑one conversations, conducting performance reviews, and assist in coaching documentation, including and up to termination.
Run daily operations such as issuing breaks for lunch and maintaining appropriate staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities.
Maintain proficient knowledge of and assist members with all amenities, membership inquiries, fitness programs, and equipment functions.
Assist in recruiting and onboarding new talent by conducting phone screens and in‑person interviews.
Secure inventory processes by prepping for weekly and monthly counts and ordering, restocking, and organizing new products.
Perks & Benefits
401(k)
Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
Accrued PTO, sick leave, and paid holidays
Personal device stipend
Free Chuze membership + 1 free gym membership to gift to a friend or family member
Discounts on Chuze retail and smoothie purchases and through vendor partners
Professional training and growth opportunities
Team building events and annual parties
Qualifications – Required
2+ years experience in customer service
2+ years experience leading a team
Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
Exceptional verbal and social communication skills with a teamwork‑based mindset
Excellent ability to provide a positive attitude and calm under pressure
Ability to multi‑task and handle shifting priorities
Service‑based attitude
Ability to receive and deliver feedback
Extreme attention to detail
Physical Requirements:
Able to read, write, and speak clearly in English
Walking and climbing stairs; bending, kneeling, and repetitive arm movement
Standing for long periods; repetitive phone work, typing, and computer operations
Ability to lift at least 50 lbs
Preferred
High school graduate or GED
Bachelor’s degree or currently continuing education
Sports or fitness background
Additional Information Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.
#J-18808-Ljbffr