Blue Mantis
A leading IT services company is seeking a Help Desk Engineer to provide onsite support in Austin, TX. The role involves resolving customer issues via multiple platforms, maintaining documentation, and delivering excellent customer service. Ideal candidates should have 3-5 years of Help Desk experience, proficiency in Microsoft Entra ID or Azure AD, and strong troubleshooting skills. The position requires onsite presence, with compensation ranging from $28.35 to $33.66 per hour, reflecting a mid-senior level job function in IT.
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