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Blue Mantis, Inc.

Onsite Help Desk Engineer - Austin Tech Support

Blue Mantis, Inc., Portsmouth, New Hampshire, United States, 00215

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A technology service provider is seeking a Help Desk Engineer for onsite support in Portsmouth, NH. The role involves troubleshooting and resolving customer issues both in person and remotely, with responsibilities including ticket management and maintaining documentation. Candidates should have 3-5 years of help desk experience, along with proficiency in Microsoft Entra ID or Azure AD. Strong customer service skills and problem-solving abilities are essential. The work requires on-site presence three days a week, with potential increases to five days. #J-18808-Ljbffr