First Citizens Bank
Program Consultant - Consumer, Wealth, and Business Digital Banking
First Citizens Bank, Phoenix, Arizona, United States
Program Consultant - Consumer, Wealth, and Business Digital Banking
This is a remote role that may be hired in multiple markets within the United States.
The Program Consultant will sit within the Consumer, Wealth, and Business Digital Banking team under First Citizens Bank's Enterprise Digital organization. The Program Consultant is a servant leader and coach for their assigned portfolio. This role will facilitate designated cadences, help drive relentless improvement, capture & document portfolio process changes, monitor overall portfolio health and value delivery.
Responsibilities
Process Governance (20%): Document and maintain how the portfolio operates, facilitate Portfolio Leadership Cadences, build and execute plans to incorporate approved changes.
Portfolio Reporting (20%): Create reports to show the portfolio’s performance, ensure reports are included in cadences and train team members on their use.
Agile Portfolio Operations (40%): Partner with all roles, coordinate PI planning, engage Product Management for epic readiness, ensure flow stability and adherence to standards, use data to drive improvements.
Tools & Support (20%): Primary support for Jira & Confluence, ensure tools match agreed processes, train roles, build new capabilities.
Qualifications
Bachelor’s Degree and 4 years of experience in Business Analysis, Process Improvement, Project Management OR High School Diploma or GED and 8 years of experience in Business Analysis, Process Improvement, Project Management.
Required Area of Experience: Agile/Scrum Development + Methodologies, Jira, Confluence.
Preferred Area of Experience: Technology and Banking, Scrum Master.
Preferred Area of Study: Information Technology, Finance, Computer Science or Similar Degree.
Position Specific Skills
License, Certification, Registration: Certified Scrum Master (CSM) or Equivalent.
Experience with: SAFe, Agile, Scrum, and/or Kanban methodologies, Quarterly Planning setup, facilitation & execution.
Strong Jira & Confluence experience: Building JQL Filters, Rich Filter Dashboards, Jira Advanced Roadmaps, Automation and Workflow Schemes, Passion for driving value to customers.
Servant Leader, leading by example, by actions.
This job posting is expected to remain active for 45 days from the initial posting date listed above. The base pay for this position is generally between $88,650 and $118,200. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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The Program Consultant will sit within the Consumer, Wealth, and Business Digital Banking team under First Citizens Bank's Enterprise Digital organization. The Program Consultant is a servant leader and coach for their assigned portfolio. This role will facilitate designated cadences, help drive relentless improvement, capture & document portfolio process changes, monitor overall portfolio health and value delivery.
Responsibilities
Process Governance (20%): Document and maintain how the portfolio operates, facilitate Portfolio Leadership Cadences, build and execute plans to incorporate approved changes.
Portfolio Reporting (20%): Create reports to show the portfolio’s performance, ensure reports are included in cadences and train team members on their use.
Agile Portfolio Operations (40%): Partner with all roles, coordinate PI planning, engage Product Management for epic readiness, ensure flow stability and adherence to standards, use data to drive improvements.
Tools & Support (20%): Primary support for Jira & Confluence, ensure tools match agreed processes, train roles, build new capabilities.
Qualifications
Bachelor’s Degree and 4 years of experience in Business Analysis, Process Improvement, Project Management OR High School Diploma or GED and 8 years of experience in Business Analysis, Process Improvement, Project Management.
Required Area of Experience: Agile/Scrum Development + Methodologies, Jira, Confluence.
Preferred Area of Experience: Technology and Banking, Scrum Master.
Preferred Area of Study: Information Technology, Finance, Computer Science or Similar Degree.
Position Specific Skills
License, Certification, Registration: Certified Scrum Master (CSM) or Equivalent.
Experience with: SAFe, Agile, Scrum, and/or Kanban methodologies, Quarterly Planning setup, facilitation & execution.
Strong Jira & Confluence experience: Building JQL Filters, Rich Filter Dashboards, Jira Advanced Roadmaps, Automation and Workflow Schemes, Passion for driving value to customers.
Servant Leader, leading by example, by actions.
This job posting is expected to remain active for 45 days from the initial posting date listed above. The base pay for this position is generally between $88,650 and $118,200. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
#J-18808-Ljbffr