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Prevail Recruiting

Accounts Receivable Manager

Prevail Recruiting, Phoenix, Arizona, United States, 85003

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POSITION SUMMARY The Accounts Receivable Manager oversees the full billing, cash application, and collections workflow, ensuring accurate invoicing, timely posting, and clean, well-maintained AR records across all business units. This role maintains integrity of the AR subledger, supports month-end close, and turns AR data into clear insights for leadership.

You will drive standardization, improve processes, expand automation, and strengthen internal controls—while being the go-to resource for AR questions, customer issues, and cross-department collaboration. This role also develops and leads a small team through clear expectations, coaching, and accountability.

Department: Finance & Accounting; Job Status: Full-Time; FLSA Status: Exempt; Reports To: Controller; Positions Supervised: AR Specialist, Credit & Collections Specialist; Travel: None

ESSENTIAL FUNCTIONS

Lead, coach, and develop the AR, Credit, and Collections team.

Participate in hiring, interviewing, feedback, and performance management.

Oversee daily cash application across all payment types with accurate ERP posting.

Review and reconcile daily deposits; approve batches for posting.

Maintain accuracy and integrity of the AR subledger.

Monitor unapplied cash, exceptions, and NSF activity; resolve promptly.

Oversee invoice generation, review, and distribution across formats.

Maintain complete customer master data and required documentation.

Resolve returned mail and ensure replacement invoices are issued.

Review and approve adjustments, write-offs, and refunds with proper support.

Serve as a primary AR resource for internal teams and customers.

Respond to customer inquiries regarding invoices, statements, and payment history.

Ensure required paperwork is received, complete, and processed accurately.

Review AR aging and resolve past-due or misapplied items with internal stakeholders.

Complete monthly AR reconciliations and resolve variances promptly.

Track AR metrics and provide recommendations for improvement.

Maintain compliance with cash handling controls and documentation standards.

Oversee imaging, indexing, and retrieval of AR documentation.

Support ERP upgrades, enhancements, and process changes.

Identify process-improvement opportunities and expand digital workflows.

Partner with leadership and cross-functional teams to standardize AR procedures.

POSITION QUALIFICATIONS Competencies

Team Leadership

Integrity & Credibility

Process Improvement Mindset

Accuracy & Attention to Detail

Goal-Orientation

Financial & Accounting Aptitude

Education

Bachelor’s degree preferred (Finance or Accounting)

Experience

3+ years in Accounts Receivable

1+ years in a supervisory or lead role

Technical Skills

Proficient in Excel, Word, and Outlook

ERP experience preferred (any major system)

Other Requirements

Ability to pass standard employment screenings

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