Zurich Insurance
Auto Claims Specialist II
Job ID: 128801
Company: Zurich North America
Location:
Atlanta, GA
Addison, TX
Omaha, NE
Overland Park, KS
Schaumburg, IL
Gold River, CA
Work style: Hybrid
Schedule: Full Time
Employment Sponsorship: No
Job Responsibilities Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits. This includes auto property damage and injury claims both litigated and non‑litigated, uninsured and underinsured motorist claims. This role adheres to established claims‑handling protocols and delivers efficient, customer‑focused service.
Basic Qualifications
Bachelor’s Degree with 3+ years of experience in Claims or Insurance
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred Qualifications
3–5 years’ experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem‑solving abilities
Effective time management, prioritization, and multi‑tasking skills
Experience working collaboratively within a team and building cross‑functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Compensation Salary: $58,700.00 – $96,200.00, plus a short‑term incentive bonus of 10%.
Benefits We offer competitive pay and comprehensive benefits for employees and their families.
Learn more about Total Rewards .
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Equal Opportunity Employer Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Application Notes Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Seniority Level Mid‑Senior level
Employment Type Full-time
Job Function Finance and Sales
Industries Insurance
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Company: Zurich North America
Location:
Atlanta, GA
Addison, TX
Omaha, NE
Overland Park, KS
Schaumburg, IL
Gold River, CA
Work style: Hybrid
Schedule: Full Time
Employment Sponsorship: No
Job Responsibilities Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits. This includes auto property damage and injury claims both litigated and non‑litigated, uninsured and underinsured motorist claims. This role adheres to established claims‑handling protocols and delivers efficient, customer‑focused service.
Basic Qualifications
Bachelor’s Degree with 3+ years of experience in Claims or Insurance
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred Qualifications
3–5 years’ experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem‑solving abilities
Effective time management, prioritization, and multi‑tasking skills
Experience working collaboratively within a team and building cross‑functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Compensation Salary: $58,700.00 – $96,200.00, plus a short‑term incentive bonus of 10%.
Benefits We offer competitive pay and comprehensive benefits for employees and their families.
Learn more about Total Rewards .
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Equal Opportunity Employer Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Application Notes Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Seniority Level Mid‑Senior level
Employment Type Full-time
Job Function Finance and Sales
Industries Insurance
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