Bowman Williams
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $90,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Direct message the job poster from Bowman Williams
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams This Houston based Managed Service Provider has supported local businesses since 2006 with a focus on high end IT delivery, strong client relationships, and practical solutions that align technology with business goals. The team values thoughtful engineering, customer experience, and continuous improvement across client environments.
This Helpdesk Engineer role blends day to day support with project based work and escalations. It is ideal for an MSP engineer who enjoys variety, troubleshooting depth, and exposure to networking, servers, and security technologies while remaining hands on.
What You Will Do
Provide technical support across Microsoft 365 and Entra ID environments
Troubleshoot Active Directory, servers, and Windows workstations
Support networking infrastructure including switches, wireless, and firewalls
Configure and support SonicWall firewalls
Support Ubiquiti switches and wireless access points
Perform network deployments including firewalls, switches, and servers
Deploy and support Hyper V hosts and Microsoft Intune solutions
Maintain strong client communication and high customer satisfaction
Experience and Skills Required
Strong Microsoft 365 and Entra ID knowledge
Solid understanding of networking fundamentals
Experience troubleshooting Windows servers and workstations
Hands on experience with SonicWall and Ubiquiti products
Strong problem solving and escalation handling skills
Clear and professional communication skills
Compensation and Benefits
100% paid health insurance with three plan options for employees
Quarterly performance bonuses
401k with 3% employer match
Certification reimbursement with select certifications eligible for bonuses
Mileage reimbursement at the federal rate plus parking, tolls, and EZTAG
Generous PTO and paid holidays
Additional benefits and growth opportunities
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x
#J-18808-Ljbffr
Base pay range $90,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Direct message the job poster from Bowman Williams
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams This Houston based Managed Service Provider has supported local businesses since 2006 with a focus on high end IT delivery, strong client relationships, and practical solutions that align technology with business goals. The team values thoughtful engineering, customer experience, and continuous improvement across client environments.
This Helpdesk Engineer role blends day to day support with project based work and escalations. It is ideal for an MSP engineer who enjoys variety, troubleshooting depth, and exposure to networking, servers, and security technologies while remaining hands on.
What You Will Do
Provide technical support across Microsoft 365 and Entra ID environments
Troubleshoot Active Directory, servers, and Windows workstations
Support networking infrastructure including switches, wireless, and firewalls
Configure and support SonicWall firewalls
Support Ubiquiti switches and wireless access points
Perform network deployments including firewalls, switches, and servers
Deploy and support Hyper V hosts and Microsoft Intune solutions
Maintain strong client communication and high customer satisfaction
Experience and Skills Required
Strong Microsoft 365 and Entra ID knowledge
Solid understanding of networking fundamentals
Experience troubleshooting Windows servers and workstations
Hands on experience with SonicWall and Ubiquiti products
Strong problem solving and escalation handling skills
Clear and professional communication skills
Compensation and Benefits
100% paid health insurance with three plan options for employees
Quarterly performance bonuses
401k with 3% employer match
Certification reimbursement with select certifications eligible for bonuses
Mileage reimbursement at the federal rate plus parking, tolls, and EZTAG
Generous PTO and paid holidays
Additional benefits and growth opportunities
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x
#J-18808-Ljbffr