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Ice Cold Air Discount Auto Repair

Automotive Service Manager

Ice Cold Air Discount Auto Repair, Tampa, Florida, us, 33646

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Join to apply for the Automotive Service Manager role at Ice Cold Air Discount Auto Repair.

Ice Cold Air Discount Auto Repair is a FL based automotive repair franchise with 16 locations throughout Hillsborough, Pinellas, Pasco, Hernando, and Citrus counties. We specialize in automotive repairs on all makes and models of automobiles. All locations are independently owned and operated.

Benefits

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

An Automotive Service Manager manages the repair shop and handles customer‑service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third‑party vendors, and guarantees repeat customers. Service managers are a pivotal role in the Ice Cold Air Discount Auto Repair company. They are expected to increase gross shop sales and profits.

Responsibilities

Manage and oversee the daily operations of the automotive service center

Ensure that all customer needs and concerns are addressed in a timely and professional manner

Develop and implement sales strategies to increase revenue and profitability

Manage and train a team of service technicians and support staff

Monitor and maintain inventory levels of parts and supplies

Implement and enforce safety procedures and protocols

Perform quality control inspections of repairs and maintenance services

Maintain accurate records and reports on service center operations

Ensure compliance with all company policies and procedures

Experience in sales is a crucial requirement for this job. Your ability to effectively communicate and negotiate with clients will be a key factor in achieving success in this role. We are looking for someone with a proven track record of exceeding sales targets and delivering outstanding customer service. Must have experience as an automotive technician as you will be leading, mentoring, and training the shop technicians.

Requirements

High school diploma or equivalent; technical degree or certification preferred

Minimum of 5 years of experience in automotive service and repairs

Proven track record in sales and people management

Strong leadership and communication skills

Knowledge of automotive technology, tools, and equipment

Ability to work in a fast‑paced environment and handle multiple tasks simultaneously

Proficient in Microsoft Office and other computer programs

Valid driver's license and clean driving record

Pay: Base + commissions tied to enhanced customer engagement trackable by car count, average repair order, and customer satisfaction.

Initial schedule is Monday‑Friday 7:30 am‑5:30 pm, Saturday 7:30 am‑2:30 pm.

Ability to Relocate

Tampa, FL: Relocate before starting work (Required)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Motor Vehicle Manufacturing

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