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Optomi

Project Manager (ServiceNow)

Optomi, Grand Rapids, Michigan, us, 49528

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Base Pay Range $45.00/hr - $55.00/hr

Location Grand Rapids, MI

Experience Level 2-5 years

Contract Length 6 Months. Possibility of extension

Role Overview Our Client is seeking a dynamic and organized

Project Manager

to lead complex infrastructure projects from definition through implementation. The ideal candidate will bridge the gap between technical execution and business strategy, managing multiple vendors and cross-functional teams across various locations.

A strong preference will be given to candidates with

ServiceNow

experience and a background in managing

Network, Compute, Storage, and Cloud

technologies.

Key Responsibilities

Project Planning & Lifecycle Management:

Develop and maintain comprehensive project plans, including detailed timelines, communication strategies, and budget tracking. Manage the entire lifecycle from initial scoping to final delivery.

Infrastructure Oversight:

Coordinate projects related to network architecture, compute resources, storage solutions, and cloud migrations involving multiple vendors and global sites.

Resource Leadership:

Provide day-to-day direction to project resources, fostering team commitment and ensuring milestones are met.

Risk & Change Management:

Proactively identify project risks and issues; develop mitigation plans and ensure effective change management processes are followed.

Communication & Reporting:

Translate complex technical concepts into clear business terms. Prepare high-quality documentation, status reports, and executive presentations.

Stakeholder Management:

Navigate cross-functional teams and maintain strong interpersonal relationships. Escalate critical issues to senior leadership with professional judgment and clarity.

Qualifications & Skills Required Experience:

2 to 5 years

of relevant project management experience in a technical environment.

Proven track record managing

Network, Compute, Storage, or Cloud

projects.

Proficiency in project management tools:

MS Project, Visio, Excel, and Word .

Technical & Methodology Preferences

ServiceNow:

Strong hands‑on experience or understanding of the ServiceNow platform is highly preferred.

Frameworks:

Solid knowledge of both

Agile and Waterfall

methodologies.

Certifications:

Any

SAFe certification

(SSM, SASM, SA, SPC, or POPM) is considered a significant plus.

Core Competencies

Excellent negotiation, decision‑making, and problem‑solving skills.

Strong verbal and written communication skills for reporting to senior leadership.

Ability to manage multiple vendors and work across different time zones/locations simultaneously.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

Retail

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