AI Chat & Voice Experience Architect

A leading credit union in New York is seeking an AI Services Manager to enhance their member interactions via voice and chat. This role emphasizes strategic thinking and data-driven optimization to create exceptional digital experiences. The ideal candidate will have substantial experience in call center operations and the financial industry, with strong communication and analytical skills to drive improvements in AI conversational tools. Join a culture of growth at this innovative organization. #J-18808-Ljbffr