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Jinx

Senior Customer Analyst – Mass and Ecommerce

Jinx, Bentonville, Arkansas, United States, 72712

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Senior Customer Analyst – Mass and Ecommerce Job Title:

Senior Customer Analyst – Mass and Ecommerce

Job Description:

We’re seeking a dynamic and proactive individual to enhance our team in the role of Senior Customer Sales Analyst. This pivotal position combines sales expertise with a focus on generating valuable business insights and recommendations for unit and revenue growth. As a Senior Customer Sales Analyst, you’ll be at the forefront of delivering impactful category research to Customer Business Teams. We’re looking for someone who not only analyzes data but is also passionate about transforming that analysis into strategic initiatives. If you’re motivated, insightful, and ready to play a key role in steering our business toward growth, we invite you to join our team as a Senior Customer Sales Analyst.

Location:

Bentonville, AR

Key Responsibilities:

Own and deliver weekly, monthly, and quarterly Walmart sales reporting, including POS, shipments, trends, and variance analysis

Analyze sales performance across items, categories, regions, and fulfillment methods (store, pickup, delivery)

Identify risks and opportunities related to distribution, pricing, promotions, and assortment

Forecasting & Planning

Support demand forecasting and sales planning for the Walmart and Chewy account

Partner with Sales and Supply Chain to align forecasts with customer plans and promotional activity

Track forecast accuracy and recommend improvements

Insights & Decision Support

Develop actionable insights using Walmart data sources (e.g., Retail Link, Luminate, Scintilla, Dunnhumby, IRI/Nielsen)

Support Joint Business Planning (JBP), line reviews, monthly reviews, modular updates, and customer presentations

Evaluate promotional performance, pricing changes, and new item launches

Cross-Functional Collaboration

Serve as a key analytics partner to the Walmart sales team

Collaborate with Brand, Ops, Finance, and Supply Chain to support customer strategies

Translate data into executive‑ready summaries and recommendations

Process & Tools

Improve reporting automation, dashboards, and analytical tools

Ensure data accuracy and consistency across internal and customer‑facing reports

Create items and features in Supplier One

Job Qualifications:

Bachelor’s degree in Business, Analytics, Economics, Finance, or a related field

2‑3+ years of sales analytics experience within CPG, with direct Walmart account support

Strong experience with Walmart data platforms (Retail Link, Luminate, Scintilla)

Proficiency in Excel (advanced formulas, pivot tables), PowerPoint, and BI tools (Power BI, Tableau, or similar)

Strong analytical, problem‑solving, and storytelling skills

Authorization to work in the U.S required

Job location in Bentonville, AR

About Jinx:

Founded by dog parents and powered by dog lovers, Jinx is your new go‑to for healthy, high‑quality food and treats for your dog. Backed by science and rigorously tested, Jinx provides balanced options for dogs of all breeds, ages, and sizes. Jinx is more than just a dog food company: it’s the future of pet wellness. Jinx is a fast‑moving company run by a small but quickly growing team. We’re looking for self‑starters with advanced experience in one or more areas. While we firmly believe that great ideas—like great employees—can come from anywhere, we do have one non‑negotiable: must love dogs.

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