Risk Strategies Company
Account Manager, Employee Benefits
Risk Strategies Company, Chicago, Illinois, United States, 60290
The Mid-Market Account Manager is responsible for managing an assigned book of business while developing long‑term relationships with clients. This position will also be responsive to day‑to‑day client inquiries and any needed client analytics. The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Account Manager performs these essential functions while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Account Manager is responsible for revenue growth – client expansion – on their personal book of business.
Your Impact:
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
Manage a personal book of business of approximately $500,000+
Support Team Leader and/or Account Executive(s), as assigned
Proactively provide client service in response to day‑to‑day service issues and questions; escalates, as necessary
Actively seek improvements to client service and efficiencies within teams by identifying improved processes
Works with the client team to develop project plans and deliver on service goals
Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions
Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review (e.g., Forms 5500, policy review, monthly carrier reporting, etc.)
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
Understand, articulate and implement RS value‑added resources
Accountability for updating client information, in timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc.)
Provide peer review for others on team
Successful Candidates Will Have:
BA/BS preferred
2‑5+ years of health & welfare experience, meets majority of core practice competency‑based skills
Client‑facing experience in the employee benefit industry a plus
Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Ability to work independently and learn to anticipate client and team needs
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada.
Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
The expected base pay range for this position is between $64,800 — $90,000. The total compensation for a position may also include other elements dependent on the position offered. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job‑related knowledge, skills, and experience.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
Business Development
General Business
Industries
Insurance
#J-18808-Ljbffr
Your Impact:
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
Manage a personal book of business of approximately $500,000+
Support Team Leader and/or Account Executive(s), as assigned
Proactively provide client service in response to day‑to‑day service issues and questions; escalates, as necessary
Actively seek improvements to client service and efficiencies within teams by identifying improved processes
Works with the client team to develop project plans and deliver on service goals
Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions
Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review (e.g., Forms 5500, policy review, monthly carrier reporting, etc.)
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
Understand, articulate and implement RS value‑added resources
Accountability for updating client information, in timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc.)
Provide peer review for others on team
Successful Candidates Will Have:
BA/BS preferred
2‑5+ years of health & welfare experience, meets majority of core practice competency‑based skills
Client‑facing experience in the employee benefit industry a plus
Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Ability to work independently and learn to anticipate client and team needs
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada.
Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
The expected base pay range for this position is between $64,800 — $90,000. The total compensation for a position may also include other elements dependent on the position offered. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job‑related knowledge, skills, and experience.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
Business Development
General Business
Industries
Insurance
#J-18808-Ljbffr