Virtelle Hospitality, LLC
4 weeks ago Be among the first 25 applicants
Virtelle Hospitality is in search of an energetic and experienced General Manager for the Holiday Inn Express & Suites Dahlonega University Area. Nestled in the foothills of the Blue Ridge Mountains close to the University of North Georgia, attractions and wineries, the Holiday Inn Express & Suites is just an hour outside Atlanta and offers a unique opportunity for an energetic and driven General Manager. Operating within a culture of service and servant leadership, the General Manager will be responsible for the overall successful and profitable operation of this property.
Primary Responsibilities
Financial Management
Operational Excellence
Cultivating Outstanding Guest Experiences
Team Member Engagement
Community Engagement
General Responsibilities
Oversee and guide the overall success and performance of the hotel
Liaise with management company to set and achieve hotel goals
Continually collaborate with sales, revenue management, human resources, accounting, maintenance and company executives
Maximize team potential by balancing operations with guest, employee, brand & owner satisfaction
Financial Management
Monitor market trends and conduct competitor analysis to ensure competitive pricing/offerings
Identify new business opportunities and strategies to increase occupancy, ADR and overall revenue
Maintain strong relationships with key clients and business partners to drive repeat business & referrals
Develop and manage budgets and forecasting for each department
Mentor department managers to keep expenses within target levels
Monitor operational costs and implement cost‑saving measures where possible without compromising guest experiences
Understanding of cashflow, budget/forecasting. Fiscal control (tracking variances)
Operational Excellence
Oversee daily operations to ensure all departments are running efficiently and to standards
Ensure compliance with company policies, industry regulations, and health and safety standards
Consistently align operations with the brand standards and values
Maintain accurate and compliant records throughout the employee lifecycle
Manage daily operations in alignment with annual brand QA standards & Virtelle’s standards
Maintain a well-kept hotel with focus on preventative maintenance and cleanliness
Understanding of inventory control and labor management
Cultivating Outstanding Guest Experiences
Drive operations and accountability to ensure consistent delivery of the highest standard of guest service
Monitor guest feedback, identify opportunities, and implement strategies to address concerns
Develop opportunities to exceed guest expectations
Manage online reputation by actively monitoring & responding to guest reviews and inquiries
Maintain and enhance the hotel reputation through positive guest interactions and proactive resolution of issues
Team Member Engagement
Lead, coach and develop a high-performing team that delivers exceptional guest service
Foster a supportive and inclusive work environment in alignment with Virtelle’s Culture of Service
Promote a culture of excellence, continual improvement and accountability
Recognize and reward team member contributions and achievements
Identify high‑potential team members – cultivating a leadership pipeline
Mentor and guide the professional development of department leaders
Address and resolve team member concerns and conflicts with empathy and fairness
Develop and implement strategies to improve employee retention and reduce turnover
Leverage the genuine company commitment to work‑life balance, job satisfaction and overall team member well‑being
Community Engagement
The General Manager will identify new opportunities to engage with and support our community
Identify community partnerships that can offer unique guest experiences & promote return guests
Promote participation in company-sponsored volunteer opportunities, championing the Culture of Service
Qualifications
Minimum of 5 years of experience as a General Manager of a franchise hotel
Proven ability to lead, motivate, develop and manage a diverse team of hospitality professionals
Strong financial acumen
Demonstrated experience in managing budgets, financial reporting, and revenue optimization
Proven track record of driving revenue growth and managing expenses
Excellent interpersonal and communication skills
Proven ability to build and maintain relationships with guests, staff, and stakeholders
Exceptional problem‑solving and decision‑making skills – with a customer‑focused mindset
Knowledge of hotel operations, including front office, housekeeping, food and beverage, sales, marketing, maintenance and operational KPI’s
Familiarity with hotel management software and systems, such as PMS systems
Previous experience with IHG brand properties preferred but not required
Strong organizational and time‑management skills, with the ability to prioritize and delegate tasks effectively
A commitment to delivering a high level of guest satisfaction and maintaining a positive hotel reputation
Technical aptitude – experience in Microsoft Office & Online Suite of Applications required
In‑depth knowledge of Excel preferred
Compensation The ideal candidate for this role will be an experienced and passionate hospitality professional. Virtelle Hospitality is seeking the best candidate for the role and thus compensation will be determined commensurate with experience.
Seniority level: Director
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Hospitality
Referrals increase your chances of interviewing at Virtelle Hospitality, LLC by 2x
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Dahlonega, GA .
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Virtelle Hospitality is in search of an energetic and experienced General Manager for the Holiday Inn Express & Suites Dahlonega University Area. Nestled in the foothills of the Blue Ridge Mountains close to the University of North Georgia, attractions and wineries, the Holiday Inn Express & Suites is just an hour outside Atlanta and offers a unique opportunity for an energetic and driven General Manager. Operating within a culture of service and servant leadership, the General Manager will be responsible for the overall successful and profitable operation of this property.
Primary Responsibilities
Financial Management
Operational Excellence
Cultivating Outstanding Guest Experiences
Team Member Engagement
Community Engagement
General Responsibilities
Oversee and guide the overall success and performance of the hotel
Liaise with management company to set and achieve hotel goals
Continually collaborate with sales, revenue management, human resources, accounting, maintenance and company executives
Maximize team potential by balancing operations with guest, employee, brand & owner satisfaction
Financial Management
Monitor market trends and conduct competitor analysis to ensure competitive pricing/offerings
Identify new business opportunities and strategies to increase occupancy, ADR and overall revenue
Maintain strong relationships with key clients and business partners to drive repeat business & referrals
Develop and manage budgets and forecasting for each department
Mentor department managers to keep expenses within target levels
Monitor operational costs and implement cost‑saving measures where possible without compromising guest experiences
Understanding of cashflow, budget/forecasting. Fiscal control (tracking variances)
Operational Excellence
Oversee daily operations to ensure all departments are running efficiently and to standards
Ensure compliance with company policies, industry regulations, and health and safety standards
Consistently align operations with the brand standards and values
Maintain accurate and compliant records throughout the employee lifecycle
Manage daily operations in alignment with annual brand QA standards & Virtelle’s standards
Maintain a well-kept hotel with focus on preventative maintenance and cleanliness
Understanding of inventory control and labor management
Cultivating Outstanding Guest Experiences
Drive operations and accountability to ensure consistent delivery of the highest standard of guest service
Monitor guest feedback, identify opportunities, and implement strategies to address concerns
Develop opportunities to exceed guest expectations
Manage online reputation by actively monitoring & responding to guest reviews and inquiries
Maintain and enhance the hotel reputation through positive guest interactions and proactive resolution of issues
Team Member Engagement
Lead, coach and develop a high-performing team that delivers exceptional guest service
Foster a supportive and inclusive work environment in alignment with Virtelle’s Culture of Service
Promote a culture of excellence, continual improvement and accountability
Recognize and reward team member contributions and achievements
Identify high‑potential team members – cultivating a leadership pipeline
Mentor and guide the professional development of department leaders
Address and resolve team member concerns and conflicts with empathy and fairness
Develop and implement strategies to improve employee retention and reduce turnover
Leverage the genuine company commitment to work‑life balance, job satisfaction and overall team member well‑being
Community Engagement
The General Manager will identify new opportunities to engage with and support our community
Identify community partnerships that can offer unique guest experiences & promote return guests
Promote participation in company-sponsored volunteer opportunities, championing the Culture of Service
Qualifications
Minimum of 5 years of experience as a General Manager of a franchise hotel
Proven ability to lead, motivate, develop and manage a diverse team of hospitality professionals
Strong financial acumen
Demonstrated experience in managing budgets, financial reporting, and revenue optimization
Proven track record of driving revenue growth and managing expenses
Excellent interpersonal and communication skills
Proven ability to build and maintain relationships with guests, staff, and stakeholders
Exceptional problem‑solving and decision‑making skills – with a customer‑focused mindset
Knowledge of hotel operations, including front office, housekeeping, food and beverage, sales, marketing, maintenance and operational KPI’s
Familiarity with hotel management software and systems, such as PMS systems
Previous experience with IHG brand properties preferred but not required
Strong organizational and time‑management skills, with the ability to prioritize and delegate tasks effectively
A commitment to delivering a high level of guest satisfaction and maintaining a positive hotel reputation
Technical aptitude – experience in Microsoft Office & Online Suite of Applications required
In‑depth knowledge of Excel preferred
Compensation The ideal candidate for this role will be an experienced and passionate hospitality professional. Virtelle Hospitality is seeking the best candidate for the role and thus compensation will be determined commensurate with experience.
Seniority level: Director
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Hospitality
Referrals increase your chances of interviewing at Virtelle Hospitality, LLC by 2x
Get notified about new Hotel General Manager jobs in
Dahlonega, GA .
#J-18808-Ljbffr