TALENT Software Services
Boston: Monday - Friday, 7:30am to 4pm, with a 1/2 hr break - excluding company holidays.
Maintain and adhere to corporate professional dress code and grooming standards
Greet and welcome visitors upon arrival or over the phone
Maintain best-in-class telephone etiquette, customer service and hospitality at all times
Provide appropriate guidance to clients, guests and colleagues
Present a friendly, outgoing, energetic and client service-oriented demeanor at all times
Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
Build a rapport with guests and be able to multi-task
Register all incoming guests and notify party of guest's arrival immediately via email or phone
Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log
Provide temporary Access Control ID badges to employees or contractors who may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
Proficient in Microsoft Office, required
Solid organizational skills, required
Provide assistance with administrative duties as directed
Keep Reception area clean and organized at all times
Ensure no eating or drinking occurs at the desk at anytime
General services requirements:
Assist caterer, onsite or external, with food delivery location and set-up
Contact catering to clean-up after meeting has ended
Inform facilities when maintenance is needed, such as light out, carpet spill or damage, walls or millwork, furniture related issues
Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
Check Company entry doors for proper operation and report and malfunctions to facilities
Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
Participate in annual Evacuation Drills and assist facilities in coordinating and recording data
Preferred
CPR and First Aid
Deliveries:
Provide access for mailroom deliveries, US Government Client, UPS and FedEx
#J-18808-Ljbffr
Maintain and adhere to corporate professional dress code and grooming standards
Greet and welcome visitors upon arrival or over the phone
Maintain best-in-class telephone etiquette, customer service and hospitality at all times
Provide appropriate guidance to clients, guests and colleagues
Present a friendly, outgoing, energetic and client service-oriented demeanor at all times
Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
Build a rapport with guests and be able to multi-task
Register all incoming guests and notify party of guest's arrival immediately via email or phone
Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log
Provide temporary Access Control ID badges to employees or contractors who may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
Proficient in Microsoft Office, required
Solid organizational skills, required
Provide assistance with administrative duties as directed
Keep Reception area clean and organized at all times
Ensure no eating or drinking occurs at the desk at anytime
General services requirements:
Assist caterer, onsite or external, with food delivery location and set-up
Contact catering to clean-up after meeting has ended
Inform facilities when maintenance is needed, such as light out, carpet spill or damage, walls or millwork, furniture related issues
Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
Check Company entry doors for proper operation and report and malfunctions to facilities
Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
Participate in annual Evacuation Drills and assist facilities in coordinating and recording data
Preferred
CPR and First Aid
Deliveries:
Provide access for mailroom deliveries, US Government Client, UPS and FedEx
#J-18808-Ljbffr