University of South Florida Libraries
1 day ago Be among the first 25 applicants
Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Salary: $53,000 - $55,000
Tampa, FL, United States
Trending
Job Identification: 42347
Job Category: Staff
Posting Date: 12/19/2025, 01:21 PM
Apply Before: 01/08/2026, 01:21 PM
Degree Level: High School Graduate
Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Salary: $53,000 - $55,000
Essential Personnel: No
Job Description The Florida SBDC at USF provides no-cost, confidential, one‑on‑one consulting, training and information to for‑profit businesses in the 10‑county Tampa Bay region. The center serves more than 3,000 entrepreneurs each year. This position is essential for delivering training and maintaining SBA‑required records and training for entrepreneurs throughout the 10‑county region.
Responsibilities
Salesforce/Blackthorn/GoToWebinar Data Entry – Set up all events and attendees in Salesforce for USF, PCED and HCED events. Reconcile attendees in Blackthorn events the Friday after the events take place and verify events for SBA reporting. Create new event templates when needed.
Reporting – Enter promotional links and survey links to events in Blackthorn post‑event. Issue certificates of completion when necessary (USF CONNECT Series). Reconcile incubator attendance records for invoicing. Monitor the Data Cleaning Dashboard for incomplete regional events. Provide quarterly reporting detailing event attendance numbers, conversion to clients and referral sources.
Customer Service – Serve as the main point of contact for event‑related calls. Communicate any customer service issues immediately to supervisor. Enter all client calls into Salesforce as Non‑Consulting Activities.
GoToWebinar Moderation/In‑Person Event Coverage – Serve as the moderator in all USF SBDC webinars and check‑in attendees at all USF SBDC in‑person events. Set up in‑person event banners and marketing materials. Competently moderate webinars including proper introductions at the start of webinars and facilitating the Q&A at the end. Conduct all prep sessions for upcoming webinars. Send all calendar invites for upcoming events to presenters.
Perform other duties as assigned.
Qualifications This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
About Us Working at USF – With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF’s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first‑class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF – The University of South Florida is a top‑ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota‑Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all‑time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants Have Rights Under Federal Employment Laws The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Similar Jobs
Seniority level – Entry level
Employment type – Full‑time
Job function – Human Resources
Industries – Higher Education
Referrals increase your chances of interviewing at University of South Florida Libraries by 2x
Sign in to set job alerts for “Training Support Specialist” roles. Entry Level Customer Training Specialist – Traveling Hospital Support Specialist - Bayfront Hospital Jr. Revenue Training Specialist (Hybrid) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Salary: $53,000 - $55,000
Tampa, FL, United States
Trending
Job Identification: 42347
Job Category: Staff
Posting Date: 12/19/2025, 01:21 PM
Apply Before: 01/08/2026, 01:21 PM
Degree Level: High School Graduate
Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Salary: $53,000 - $55,000
Essential Personnel: No
Job Description The Florida SBDC at USF provides no-cost, confidential, one‑on‑one consulting, training and information to for‑profit businesses in the 10‑county Tampa Bay region. The center serves more than 3,000 entrepreneurs each year. This position is essential for delivering training and maintaining SBA‑required records and training for entrepreneurs throughout the 10‑county region.
Responsibilities
Salesforce/Blackthorn/GoToWebinar Data Entry – Set up all events and attendees in Salesforce for USF, PCED and HCED events. Reconcile attendees in Blackthorn events the Friday after the events take place and verify events for SBA reporting. Create new event templates when needed.
Reporting – Enter promotional links and survey links to events in Blackthorn post‑event. Issue certificates of completion when necessary (USF CONNECT Series). Reconcile incubator attendance records for invoicing. Monitor the Data Cleaning Dashboard for incomplete regional events. Provide quarterly reporting detailing event attendance numbers, conversion to clients and referral sources.
Customer Service – Serve as the main point of contact for event‑related calls. Communicate any customer service issues immediately to supervisor. Enter all client calls into Salesforce as Non‑Consulting Activities.
GoToWebinar Moderation/In‑Person Event Coverage – Serve as the moderator in all USF SBDC webinars and check‑in attendees at all USF SBDC in‑person events. Set up in‑person event banners and marketing materials. Competently moderate webinars including proper introductions at the start of webinars and facilitating the Q&A at the end. Conduct all prep sessions for upcoming webinars. Send all calendar invites for upcoming events to presenters.
Perform other duties as assigned.
Qualifications This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
About Us Working at USF – With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF’s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first‑class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF – The University of South Florida is a top‑ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota‑Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all‑time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants Have Rights Under Federal Employment Laws The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Similar Jobs
Seniority level – Entry level
Employment type – Full‑time
Job function – Human Resources
Industries – Higher Education
Referrals increase your chances of interviewing at University of South Florida Libraries by 2x
Sign in to set job alerts for “Training Support Specialist” roles. Entry Level Customer Training Specialist – Traveling Hospital Support Specialist - Bayfront Hospital Jr. Revenue Training Specialist (Hybrid) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr