Optum
2 days ago Be among the first 25 applicants
Explore opportunities with Kelsey‑Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi‑specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind
Caring. Connecting. Growing together.
Responsibilities The Ambulatory Service Representative (ASR) III performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk, and/or medical records clerk. The ASR III will perform other duties as assigned by the site manager.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School diploma or GED
2+ years of medical office experience, including face‑to‑face customer service, cash handling, patient registration, appointment scheduling, medical billing, answering a multi‑line telephone system, or 1+ years KSC Experience as an Ambulatory Service Representative II
EMR experience
Familiarity with medical terminology
Proven solid computer skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint) and web/Internet
Proven excellent customer service skills in person and over the telephone
Proven fluent in English, verbal and written
Preferred Qualifications
3+ years of working in a physician, hospital, or medical office environment
2+ years of insurance/managed care experience, including insurance verification and understanding of HMO, PPO, EPO, etc.
Epic experience
Demonstrated customer service skills, including independent thinking and creativity when resolving customer issues
Ability to maintain strict confidentiality of all personal/health sensitive information
Ability to effectively handle challenging situations and balance multiple priorities
Bilingual – English and Spanish communication skills (oral and written)
Interpersonal skills to interact internally and externally in a courteous, patient‑focused manner
Pay & Benefits Hourly pay for this role will range from $20.00 to $35.72 per hour, based on full‑time employment. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (subject to eligibility requirements). We comply with all minimum wage laws as applicable.
EEO Statement At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Explore opportunities with Kelsey‑Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi‑specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind
Caring. Connecting. Growing together.
Responsibilities The Ambulatory Service Representative (ASR) III performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk, and/or medical records clerk. The ASR III will perform other duties as assigned by the site manager.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School diploma or GED
2+ years of medical office experience, including face‑to‑face customer service, cash handling, patient registration, appointment scheduling, medical billing, answering a multi‑line telephone system, or 1+ years KSC Experience as an Ambulatory Service Representative II
EMR experience
Familiarity with medical terminology
Proven solid computer skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint) and web/Internet
Proven excellent customer service skills in person and over the telephone
Proven fluent in English, verbal and written
Preferred Qualifications
3+ years of working in a physician, hospital, or medical office environment
2+ years of insurance/managed care experience, including insurance verification and understanding of HMO, PPO, EPO, etc.
Epic experience
Demonstrated customer service skills, including independent thinking and creativity when resolving customer issues
Ability to maintain strict confidentiality of all personal/health sensitive information
Ability to effectively handle challenging situations and balance multiple priorities
Bilingual – English and Spanish communication skills (oral and written)
Interpersonal skills to interact internally and externally in a courteous, patient‑focused manner
Pay & Benefits Hourly pay for this role will range from $20.00 to $35.72 per hour, based on full‑time employment. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (subject to eligibility requirements). We comply with all minimum wage laws as applicable.
EEO Statement At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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