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Seacoast Bank

Temporary Position: Travel Teller

Seacoast Bank, Orlando, Florida, us, 32885

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Temporary Position: Travel Teller

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Seacoast Bank

This is a TEMPORARY Position.

This TEMPORARY role will begin on February 23, 2026.

Job Summary This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including check cashing, account withdrawals, and deposits. Responsible for balancing cash drawers, assisting customers with product line information, and providing a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals and support the organization’s goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.

Essential Duties and Responsibilities

Relationship Building

Prepare for various customer interactions

Build rapport

Effectively utilize and document open and closed-ended questions to understand customers' financial goals

Match customer needs to Seacoast Bank products and services

Explain Seacoast Bank products and services confidently and proficiently

Create and enhance relationships based on customer needs

Ask for referrals from new and existing customers

Listen actively and speak clearly and persuasively in positive or negative situations

Respond promptly to customer needs and requests for service

Seek appropriate assistance for complex financial matters

Balance business needs with customer requests while managing potential risk to the bank

Embrace new technology and remain up to date on industry changes to foster innovation

Participate in community, charitable, or civic events

Collaborate with other associates within the branch and across the organization

Develop an introductory understanding of consumer deposit and lending products and processes

Develop proficiencies in outbound calling process

Identify referral opportunities with internal business partners

Observe presentations regarding banking products/services through networking events

Understand Customer facing technology and enroll customers in self-service products/processes

Operations

Process checks, cash, and sales of negotiable instrument transactions per bank policies and procedures

Ensure branch adherence to AML/BSA requirements, audit and operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements

Assist in remediating audit/scorecard/QC deficiencies

Resolve customer concerns promptly, escalating issues as needed

Balance cash drawer daily and monitor own work for accuracy

Apply management direction to resolve difficult customer objections and maintain relationships

Adhere to Seacoast Bank’s Code of Conduct

Follow all safety and security procedures

May be assigned vault responsibilities

Education and/or Experience

High School diploma or equivalent required

Minimum of 6 months cash handling experience required

A minimum of 6 months previous experience in retail sales and/or financial services preferred

Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours

Excellent written and verbal communication and interpersonal skills

Ability to work independently and exercise a high degree of initiative

PC proficiency in desktop, laptop, tablet, smartphone devices and Microsoft Office Suite software

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