Methodist Health System
Patient Access Applications Trainer
Methodist Health System, Dallas, Texas, United States, 75215
Hours of Work
8am - 5 pm
Days Of Week Mon - Fri
Work Shift 8X5 Day (United States of America)
Job Description The primary purpose of the Patient Access Trainer position is to assess educational needs and competencies for all patient access areas.
Develops, schedules, coordinates, and conducts educational programs for new and current employees.
Maintains visibility to all patient access areas by being available for any issues that arise.
Job Requirements
5 years work experience
Prefer 2 plus years of access management and/or business office experience
Job Responsibilities
Designs, develops, and facilitates training programs.
Develops written policies and procedures for all patient access areas, including creating and teaching aids such as training handbooks, demonstration models, and media visual aids.
Tests trainees to measure progress and evaluate effectiveness of training on numerous computer systems (Scanning, Authorization/Verification, Registration systems).
Monitors and maintains individual quality scores; measures process quality issues in conjunction with developmental operational managers.
Performs on‑site visits as needed to provide continuing education for employees scoring above a 5% QA error rate on monthly scores.
Develops initial and ongoing evaluation procedures to measure knowledge and competencies of patient access personnel.
This includes an annual competency test that aligns with the annual evaluation, evaluates and notifies managers and directors of the progress of educational participants, and develops a Blackboard or SharePoint site for staff to utilize for ongoing education.
Identifies system enhancement opportunities and communicates to management and IS to approve efficiencies in the registration process.
Proposes system solutions to address business problems identified and educates patient access staff of upcoming or available changes.
Performs other related duties as assigned.
Methodist Health System is a faith‑based organization with a mission to improve and save lives through compassionate, quality healthcare.
For nearly a century, Dallas‑based Methodist Health System has been a trusted choice for health and wellness.
Named one of the fastest‑growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi‑organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others.
Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.
Our reputation as an award‑winning employer is shown in the distinctions we’ve earned.
TIME magazine Best Companies for Future Leaders, 2025
Great Place to Work® Certified™, 2025
Glassdoor Best Places to Work, 2025
PressGaney HX Pinnacle of Excellence Award, 2024
PressGaney HX Guardian of Excellence Award, 2024
PressGaney HX Health System of the Year, 2024
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Days Of Week Mon - Fri
Work Shift 8X5 Day (United States of America)
Job Description The primary purpose of the Patient Access Trainer position is to assess educational needs and competencies for all patient access areas.
Develops, schedules, coordinates, and conducts educational programs for new and current employees.
Maintains visibility to all patient access areas by being available for any issues that arise.
Job Requirements
5 years work experience
Prefer 2 plus years of access management and/or business office experience
Job Responsibilities
Designs, develops, and facilitates training programs.
Develops written policies and procedures for all patient access areas, including creating and teaching aids such as training handbooks, demonstration models, and media visual aids.
Tests trainees to measure progress and evaluate effectiveness of training on numerous computer systems (Scanning, Authorization/Verification, Registration systems).
Monitors and maintains individual quality scores; measures process quality issues in conjunction with developmental operational managers.
Performs on‑site visits as needed to provide continuing education for employees scoring above a 5% QA error rate on monthly scores.
Develops initial and ongoing evaluation procedures to measure knowledge and competencies of patient access personnel.
This includes an annual competency test that aligns with the annual evaluation, evaluates and notifies managers and directors of the progress of educational participants, and develops a Blackboard or SharePoint site for staff to utilize for ongoing education.
Identifies system enhancement opportunities and communicates to management and IS to approve efficiencies in the registration process.
Proposes system solutions to address business problems identified and educates patient access staff of upcoming or available changes.
Performs other related duties as assigned.
Methodist Health System is a faith‑based organization with a mission to improve and save lives through compassionate, quality healthcare.
For nearly a century, Dallas‑based Methodist Health System has been a trusted choice for health and wellness.
Named one of the fastest‑growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi‑organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others.
Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.
Our reputation as an award‑winning employer is shown in the distinctions we’ve earned.
TIME magazine Best Companies for Future Leaders, 2025
Great Place to Work® Certified™, 2025
Glassdoor Best Places to Work, 2025
PressGaney HX Pinnacle of Excellence Award, 2024
PressGaney HX Guardian of Excellence Award, 2024
PressGaney HX Health System of the Year, 2024
#J-18808-Ljbffr