Methodist Health System
Patient Access Applications Trainer
Methodist Health System, Dallas, Texas, United States, 75215
Patient Access Trainer
Hours of Work:
8am - 5pm
Days Of Week:
Mon - Fri
Work Shift:
8X5 Day (United States of America)
Job Description The primary purpose of the Patient Access Trainer position is to assess educational needs and competencies for all patient access areas. The role develops, schedules, coordinates, and conducts educational programs for new and current employees, and remains available to address any issues that arise across patient access operations.
Job Responsibilities
Design, develop, and facilitate training programs, including written policies and procedures, training handbooks, demonstration models, multimedia visual aids, and more.
Test trainees to measure progress and evaluate the effectiveness of training on various computer systems such as scanning, authorization/verification, and registration systems.
Monitor and maintain individual quality scores, measuring process quality issues in partnership with operational managers, and conduct onsite visits to provide continuing education for employees scoring above a 5% QA error rate.
Develop initial and ongoing evaluation procedures, including an annual competency test aligned with annual evaluations, and report progress to managers and directors.
Identify system enhancement opportunities, communicate with management and IT to approve efficiencies in the registration process, and educate staff on upcoming or available changes.
Perform other related duties as assigned.
Job Requirements
Minimum 5 years of work experience.
Prefer 2+ years of access management and/or business office experience.
About Methodist Health System Methodist Health System is a faith‑based organization dedicated to improving and saving lives through compassionate, quality healthcare. For nearly a century, Dallas‑based Methodist has been a trusted choice for health and wellness, with a network of 12 hospitals and numerous clinics across the region. The system is renowned for advanced medical services, including Level I Trauma, transplants, neonatal intensive care, oncology, and robotic surgery, among others.
Benefits and Awards
TIME magazine Best Companies for Future Leaders, 2025
Great Place to Work® Certified™, 2025
Glassdoor Best Places to Work, 2025
PressGaney HX Pinnacle of Excellence Award, 2024
PressGaney HX Guardian of Excellence Award, 2024
PressGaney HX Health System of the Year, 2024
#J-18808-Ljbffr
8am - 5pm
Days Of Week:
Mon - Fri
Work Shift:
8X5 Day (United States of America)
Job Description The primary purpose of the Patient Access Trainer position is to assess educational needs and competencies for all patient access areas. The role develops, schedules, coordinates, and conducts educational programs for new and current employees, and remains available to address any issues that arise across patient access operations.
Job Responsibilities
Design, develop, and facilitate training programs, including written policies and procedures, training handbooks, demonstration models, multimedia visual aids, and more.
Test trainees to measure progress and evaluate the effectiveness of training on various computer systems such as scanning, authorization/verification, and registration systems.
Monitor and maintain individual quality scores, measuring process quality issues in partnership with operational managers, and conduct onsite visits to provide continuing education for employees scoring above a 5% QA error rate.
Develop initial and ongoing evaluation procedures, including an annual competency test aligned with annual evaluations, and report progress to managers and directors.
Identify system enhancement opportunities, communicate with management and IT to approve efficiencies in the registration process, and educate staff on upcoming or available changes.
Perform other related duties as assigned.
Job Requirements
Minimum 5 years of work experience.
Prefer 2+ years of access management and/or business office experience.
About Methodist Health System Methodist Health System is a faith‑based organization dedicated to improving and saving lives through compassionate, quality healthcare. For nearly a century, Dallas‑based Methodist has been a trusted choice for health and wellness, with a network of 12 hospitals and numerous clinics across the region. The system is renowned for advanced medical services, including Level I Trauma, transplants, neonatal intensive care, oncology, and robotic surgery, among others.
Benefits and Awards
TIME magazine Best Companies for Future Leaders, 2025
Great Place to Work® Certified™, 2025
Glassdoor Best Places to Work, 2025
PressGaney HX Pinnacle of Excellence Award, 2024
PressGaney HX Guardian of Excellence Award, 2024
PressGaney HX Health System of the Year, 2024
#J-18808-Ljbffr