Integrated Services for Behavioral Health
Care Management Intake Specialist
Integrated Services for Behavioral Health, Athens, Ohio, United States, 45701
Care Management Intake Specialist
Integrated Services for Behavioral Health (ISBH) is a community‑minded, forward‑thinking behavioral health organization helping people along the road to health and well‑being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.
The salary range for this position is $22.93–$25.38 per hour based on experience.
Essential Functions
Process youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines.
Manage transfers of care and ensure documentation is completed according to program standards.
Provide follow‑up for any missing information when necessary.
Document all youth information in our data systems.
Manage communication from ISBH staff, guardians, community, and state partners via phone, text, and email.
Interact with ISBH staff and external partners in a positive manner, providing excellent customer service.
Maintain advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and partner required content.
Perform other related duties as required.
Minimum Requirements
High School diploma or GED.
Three years of experience working in a medical referral position and/or nonprofit administrative management environment.
Demonstrated a high degree of cultural awareness.
Ability to use appropriate databases, spreadsheets, and other software.
Effective verbal and written communication skills.
Comfortable in an Internet‑based, automated office environment.
Ability to attend all required trainings in person.
Benefits
Medical
Dental
Vision
Short‑term Disability
Long‑term Disability
401K with Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization:
https://ISBH.org/
OUR MISSION Delivering exceptional care through connection.
OUR VALUES
Dignity
– We meet people where they are on their journey with respect and hope.
Collaboration
– We listen to understand and ask how we can best support the people and communities we serve.
Wellbeing
– We celebrate one another's strengths, and we support one another in being well.
Excellence
– We demand high‑quality care for those we serve, and are a leader in how we care for one another as a team.
Innovation
– We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.
EEO Statement We’re an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Seniority level: Mid‑Senior level. Employment type: Full‑time.
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The salary range for this position is $22.93–$25.38 per hour based on experience.
Essential Functions
Process youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines.
Manage transfers of care and ensure documentation is completed according to program standards.
Provide follow‑up for any missing information when necessary.
Document all youth information in our data systems.
Manage communication from ISBH staff, guardians, community, and state partners via phone, text, and email.
Interact with ISBH staff and external partners in a positive manner, providing excellent customer service.
Maintain advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and partner required content.
Perform other related duties as required.
Minimum Requirements
High School diploma or GED.
Three years of experience working in a medical referral position and/or nonprofit administrative management environment.
Demonstrated a high degree of cultural awareness.
Ability to use appropriate databases, spreadsheets, and other software.
Effective verbal and written communication skills.
Comfortable in an Internet‑based, automated office environment.
Ability to attend all required trainings in person.
Benefits
Medical
Dental
Vision
Short‑term Disability
Long‑term Disability
401K with Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization:
https://ISBH.org/
OUR MISSION Delivering exceptional care through connection.
OUR VALUES
Dignity
– We meet people where they are on their journey with respect and hope.
Collaboration
– We listen to understand and ask how we can best support the people and communities we serve.
Wellbeing
– We celebrate one another's strengths, and we support one another in being well.
Excellence
– We demand high‑quality care for those we serve, and are a leader in how we care for one another as a team.
Innovation
– We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.
EEO Statement We’re an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Seniority level: Mid‑Senior level. Employment type: Full‑time.
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