Busey
Position Summary
The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies.
Hours and Schedule Hours for the position are Monday through Wednesday and Friday from 11:00 a.m. - 5:30 p.m. CST. Must also be able to work from 8:15 a.m. to 12:15 p.m. CST on Saturdays.
Customer Service
Greet customers and provide assistance in a friendly and professional manner.
Address customer inquiries and resolve concerns related to their accounts and banking services.
Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
Transaction Processing
Process customer deposits, withdrawals, check cashing, and account transfers.
Verify customer identities and ensure transaction accuracy.
Balance cash drawers and maintain proper records of all transactions.
Ensure compliance with all applicable banking policies, procedures, and regulations.
Cash Handling
Accurately count, handle, and safeguard cash and other negotiable instruments.
Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
Account Management
Assist customers with account inquiries, including balances, statements, and transaction history.
Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
Process loan payments and assist with basic loan inquiries.
Sales and Referrals
Identify opportunities to promote additional bank services and products that meet customer needs.
Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
Compliance and Security
Ensure all transactions are completed in compliance with the bank’s policies and legal regulations.
Maintain the confidentiality of customer information.
Report suspicious activities or potential fraud.
Administrative Tasks
Maintain accurate records and documentation of all transactions.
Assist with reconciling daily transactions and balancing the cash drawer.
Knowledge
Strong customer service skills
Strong interpersonal communication skills
Bank compliance, security, and operational policies
Abilities
Learn to operate basic office equipment and systems at teller terminal.
Accurately count money
Perform duties and make decisions under frequent time pressures
Stand for extended periods of time
Lift 50 pounds
Education and Training
High School diploma (or equivalent)
Cash handling experience (preferred)
Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications, and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $15–$17/hour)
Busey provides a competitive Total Rewards package. Benefits include 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance, long‑term disability, supplemental voluntary life insurance, short‑term and long‑term disability, wellness incentives, employee assistance program, pre‑tax health savings accounts, and flexible spending accounts.
Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. Busey is an Equal Opportunity Employer including Disability/Vets.
Additional Information Unsolicited resumes are not accepted without a binding written recruitment agreement with Busey. Please refer to Busey.com/Careers for more information.
Job Details
Seniority Level : Entry level
Employment Type : Part‑time
Job Function : Finance and Sales
Industry : Banking
Location : Bloomington, IL
Annual Salary Range : $31,200.00 – $34,320.00
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Hours and Schedule Hours for the position are Monday through Wednesday and Friday from 11:00 a.m. - 5:30 p.m. CST. Must also be able to work from 8:15 a.m. to 12:15 p.m. CST on Saturdays.
Customer Service
Greet customers and provide assistance in a friendly and professional manner.
Address customer inquiries and resolve concerns related to their accounts and banking services.
Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
Transaction Processing
Process customer deposits, withdrawals, check cashing, and account transfers.
Verify customer identities and ensure transaction accuracy.
Balance cash drawers and maintain proper records of all transactions.
Ensure compliance with all applicable banking policies, procedures, and regulations.
Cash Handling
Accurately count, handle, and safeguard cash and other negotiable instruments.
Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
Account Management
Assist customers with account inquiries, including balances, statements, and transaction history.
Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
Process loan payments and assist with basic loan inquiries.
Sales and Referrals
Identify opportunities to promote additional bank services and products that meet customer needs.
Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
Compliance and Security
Ensure all transactions are completed in compliance with the bank’s policies and legal regulations.
Maintain the confidentiality of customer information.
Report suspicious activities or potential fraud.
Administrative Tasks
Maintain accurate records and documentation of all transactions.
Assist with reconciling daily transactions and balancing the cash drawer.
Knowledge
Strong customer service skills
Strong interpersonal communication skills
Bank compliance, security, and operational policies
Abilities
Learn to operate basic office equipment and systems at teller terminal.
Accurately count money
Perform duties and make decisions under frequent time pressures
Stand for extended periods of time
Lift 50 pounds
Education and Training
High School diploma (or equivalent)
Cash handling experience (preferred)
Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications, and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $15–$17/hour)
Busey provides a competitive Total Rewards package. Benefits include 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance, long‑term disability, supplemental voluntary life insurance, short‑term and long‑term disability, wellness incentives, employee assistance program, pre‑tax health savings accounts, and flexible spending accounts.
Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. Busey is an Equal Opportunity Employer including Disability/Vets.
Additional Information Unsolicited resumes are not accepted without a binding written recruitment agreement with Busey. Please refer to Busey.com/Careers for more information.
Job Details
Seniority Level : Entry level
Employment Type : Part‑time
Job Function : Finance and Sales
Industry : Banking
Location : Bloomington, IL
Annual Salary Range : $31,200.00 – $34,320.00
#J-18808-Ljbffr