MERS / Goodwill
Retail Shift Supervisor
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Retail Shift Supervisor
role at
MERS / Goodwill .
MERS/Missouri Goodwill Industries is looking for an energetic, self‑motivated, and professional Retail Shift Supervisor to join our Jefferson City Store team. The ideal candidate will support our mission, "Changing Lives Through the Power of Work!", and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
Key Job Details:
Required Travel:
25%
Position Type:
Hourly Full‑Time
Salary Range:
[[postingSalary]]
Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Sales and Business Development
Industries:
Non‑profit Organization Management
Qualifications
No degree is required; High School Diploma/GED preferred.
1 year of retail management experience or previous Goodwill Retail or Warehouse experience required.
Valid MO or IL state driver’s license and insurance.
Excellent interpersonal and communication skills (customer service, conflict resolution, teamwork).
Leadership skills such as decision‑making, motivation, goal‑setting, and strong problem‑solving.
Comfortable with workplace technology (registers, scheduling, inventory management software).
Primary Duties / Responsibilities
Supervise, direct, and train assigned staff to perform essential functions.
Provide superior internal and external customer service, ensuring repeat donors, shoppers, and staff retention and de‑escalating customer dissatisfaction quickly and effectively.
Coach and counsel employees about job performance, including discipline up to termination.
Exercise independent judgment in assigning daily job duties to achieve operational tasks.
Identify and recommend high‑performing employees for advancement.
Safeguard company property and personal information; report theft, misappropriation, or unethical behavior to management, HR, or Risk Management.
Read, follow, model, and enforce all agency policies, procedures, and values.
Utilize efficient staffing methods; arrange replacements for absent employees; audit, edit, and approve payroll.
Eliminate wasteful practices through process improvement.
Maintain a professional appearance, adhering to MERS Goodwill’s dress code.
Perform other duties as assigned.
Benefits
Monthly Bonus up to $500.00
Individual and family medical benefits for full‑time employees working 30+ hours per week.
Individual and family dental and vision benefits starting the first of the month following the hire date for employees working 20+ hours per week.
Voluntary Life and AD&D Insurance starting the first of the month following the hire date for employees working 20+ hours per week.
403(B) Retirement starting date of hire for employees working 20+ hours per week and matched after one year.
401(A) Retirement starting date of hire for employees working 20+ hours per week.
PTO Accrual up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.
MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.
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Retail Shift Supervisor
role at
MERS / Goodwill .
MERS/Missouri Goodwill Industries is looking for an energetic, self‑motivated, and professional Retail Shift Supervisor to join our Jefferson City Store team. The ideal candidate will support our mission, "Changing Lives Through the Power of Work!", and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
Key Job Details:
Required Travel:
25%
Position Type:
Hourly Full‑Time
Salary Range:
[[postingSalary]]
Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Sales and Business Development
Industries:
Non‑profit Organization Management
Qualifications
No degree is required; High School Diploma/GED preferred.
1 year of retail management experience or previous Goodwill Retail or Warehouse experience required.
Valid MO or IL state driver’s license and insurance.
Excellent interpersonal and communication skills (customer service, conflict resolution, teamwork).
Leadership skills such as decision‑making, motivation, goal‑setting, and strong problem‑solving.
Comfortable with workplace technology (registers, scheduling, inventory management software).
Primary Duties / Responsibilities
Supervise, direct, and train assigned staff to perform essential functions.
Provide superior internal and external customer service, ensuring repeat donors, shoppers, and staff retention and de‑escalating customer dissatisfaction quickly and effectively.
Coach and counsel employees about job performance, including discipline up to termination.
Exercise independent judgment in assigning daily job duties to achieve operational tasks.
Identify and recommend high‑performing employees for advancement.
Safeguard company property and personal information; report theft, misappropriation, or unethical behavior to management, HR, or Risk Management.
Read, follow, model, and enforce all agency policies, procedures, and values.
Utilize efficient staffing methods; arrange replacements for absent employees; audit, edit, and approve payroll.
Eliminate wasteful practices through process improvement.
Maintain a professional appearance, adhering to MERS Goodwill’s dress code.
Perform other duties as assigned.
Benefits
Monthly Bonus up to $500.00
Individual and family medical benefits for full‑time employees working 30+ hours per week.
Individual and family dental and vision benefits starting the first of the month following the hire date for employees working 20+ hours per week.
Voluntary Life and AD&D Insurance starting the first of the month following the hire date for employees working 20+ hours per week.
403(B) Retirement starting date of hire for employees working 20+ hours per week and matched after one year.
401(A) Retirement starting date of hire for employees working 20+ hours per week.
PTO Accrual up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.
MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.
#J-18808-Ljbffr